Patient Support and Recruitment Manager

Job Description

You will be responsible for overseeing the patient support and recruitment operations in India for Sanius Health. As the Patient Support and Recruitment Manager, you will lead a team focused on patient engagement and recruitment activities. Your role will involve setting standards, driving outcomes, and ensuring high-quality patient communication across various channels.**Key Responsibilities:**- Build, manage, and scale patient support and recruitment teams.- Take ownership of team performance, ensuring delivery, quality, and output.- Lead by example by actively participating in patient engagement and recruitment activities.- Manage day-to-day operations including patient engagement, onboarding, and recruitment processes.- Establish clear targets, KPIs, and performance expectations for teams.- Monitor performance metrics to identify areas for improvement.- Recruit, train, and manage team members, implementing performance management strategies when necessary.- Implement structured processes to enhance efficiency, consistency, and scalability.- Collaborate with UK leadership to align delivery with global programs.- Maintain professionalism, compliance, and high standards of patient care through accurate reporting and documentation.**Qualifications Required:**- A Masters degree is mandatory.- Proven experience in team management is essential.- Strong background in patient support, recruitment, call center, or healthcare operations.- Excellent English communication skills, both written and verbal.- Demonstrated leadership capabilities in team building, management, and development.- Strong work ethic with a hands-on, results-oriented approach.- Operational mindset with the ability to drive performance.- Exceptional organizational skills and attention to detail.- Comfortable working in a fast-paced, high accountability environment.Sanius Health offers an Early Builder Package that includes equity with early stage stock options, performance bonuses, and opportunities for career growth into senior management roles. The role involves remote work initially, with a transition to an office-based environment later on. You will have direct interaction with international teams and leadership, promoting a culture of high performance and team engagement.Please note that the details provided in this advertisement are for general guidance only and are subject to individual agreement, eligibility, and company policy. Working arrangements, including the transition to an office-based setting, will be determined by business requirements and timelines. Applications for this position close on Tuesday, 26th of April 2026. You will be responsible for overseeing the patient support and recruitment operations in India for Sanius Health. As the Patient Support and Recruitment Manager, you will lead a team focused on patient engagement and recruitment activities. Your role will involve setting standards, driving outcomes, and ensuring high-quality patient communication across various channels.**Key Responsibilities:**- Build, manage, and scale patient support and recruitment teams.- Take ownership of team performance, ensuring delivery, quality, and output.- Lead by example by actively participating in patient engagement and recruitment activities.- Manage day-to-day operations including patient engagement, onboarding, and recruitment processes.- Establish clear targets, KPIs, and performance expectations for teams.- Monitor performance metrics to identify areas for improvement.- Recruit, train, and manage team members, implementing performance management strategies when necessary.- Implement structured processes to enhance efficiency, consistency, and scalability.- Collaborate with UK leadership to align delivery with global programs.- Maintain professionalism, compliance, and high standards of patient care through accurate reporting and documentation.**Qualifications Required:**- A Masters degree is mandatory.- Proven experience in team management is essential.- Strong background in patient support, recruitment, call center, or healthcare operations.- Excellent English communication skills, both written and verbal.- Demonstrated leadership capabilities in team building, management, and development.- Strong work ethic with a hands-on, results-oriented approach.- Operational mindset with the ability to drive performance.- Exceptional organizational skills and attention to detail.- Comfortable working in a fast-paced, high accountability environment.Sanius Health offers an Early Builder Package that includes equity with early stage stock options, performance bonuses, and opportunities for career growth into senior management roles. The role involves remote work initially, with a transition to an office-based environment later on. You will have direct interaction with international teams and leadership, promoting a culture of high performance and team engagement.Please note that the

Keyskills :
Patient SupportRecruitmentTeam ManagementHealthcare OperationsLeadershipCommunication SkillsOperational ManagementPatient Engagement