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L2 Support Engineer / L2 Application Engineer

Fresher   Hyderabad, All India   09 Mar, 2026
Informatica LLC
Job LocationHyderabad, All India
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    You are an experienced L2 Support Engineer who will be responsible for providing support for production systems and resolving issues within defined SLAs. Your key responsibilities will include:- Provide L2 application support for production systems and resolve issues within defined SLAs- Analyse application logs, identify root causes, and implement fixes- Work closely with L1, L3, and Cloud teams for incident resolution and enhancements- Support and maintain containerized applications deployed on GCP and Kubernetes- Handle database queries, analysis, and optimizations- Assist in deployment, monitoring, and operational stability of services- Ensure high availability and performance of billable applications- Participate in on-call rotations and escalation handling when requiredIn order to qualify for this role, you must meet the following mandatory skills & qualifications:- Minimum 3 years of relevant experience- Strong proficiency in Core Python- Experience with Flask Framework- Hands-on experience with Google Cloud Platform (GCP)- Good working knowledge of Kubernetes and Docker- Strong database skills with SQL and PostgreSQL- Experience with OCR technologies- Knowledge of RabbitMQ messaging queue- Excellent verbal and written communication skillsAdditionally, the following skills would be considered as a plus:- Experience with CI/CD pipelines- Familiarity with Google Vision API- Experience with Google Document AI- Exposure to production monitoring and alerting toolsThis job requires someone with a strong backend development and cloud experience, excellent problem-solving skills, and the ability to effectively communicate with stakeholders. You are an experienced L2 Support Engineer who will be responsible for providing support for production systems and resolving issues within defined SLAs. Your key responsibilities will include:- Provide L2 application support for production systems and resolve issues within defined SLAs- Analyse application logs, identify root causes, and implement fixes- Work closely with L1, L3, and Cloud teams for incident resolution and enhancements- Support and maintain containerized applications deployed on GCP and Kubernetes- Handle database queries, analysis, and optimizations- Assist in deployment, monitoring, and operational stability of services- Ensure high availability and performance of billable applications- Participate in on-call rotations and escalation handling when requiredIn order to qualify for this role, you must meet the following mandatory skills & qualifications:- Minimum 3 years of relevant experience- Strong proficiency in Core Python- Experience with Flask Framework- Hands-on experience with Google Cloud Platform (GCP)- Good working knowledge of Kubernetes and Docker- Strong database skills with SQL and PostgreSQL- Experience with OCR technologies- Knowledge of RabbitMQ messaging queue- Excellent verbal and written communication skillsAdditionally, the following skills would be considered as a plus:- Experience with CI/CD pipelines- Familiarity with Google Vision API- Experience with Google Document AI- Exposure to production monitoring and alerting toolsThis job requires someone with a strong backend development and cloud experience, excellent problem-solving skills, and the ability to effectively communicate with stakeholders.

Keyskills :
KubernetesDockerSQLPostgreSQLCore PythonFlask FrameworkGoogle Cloud Platform GCPOCR technologies

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