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Manager - DSMG - Two Wheeler Loans - Bucket 1 to 3 - Hyderabad - Auto Plaza - JM

1.00 to 10.00 Years   Hyderabad, All India   09 Feb, 2026
Tata Capital
Job LocationHyderabad, All India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Collection Executive, your role involves handling collections for the assigned area and achieving collection targets. This includes focusing on various parameters like resolution, flows, credit cost, and roll rates based on the bucket classification. Your responsibilities will include:- Ensuring that the Non-Performing Assets (NPAs) are kept within the assigned budget and actively working towards minimizing them.- Conducting asset verifications and possession as per SARFESI / Section 9 process through court receivers.- Tracking and controlling delinquency of the area based on Bucket & Days Past Due (DPD) wise analysis, with a specific focus on nonstarters.- Ensuring customer satisfaction by resolving customer issues quickly within the specified Turnaround Time (TAT).- Building relationships with key clients to facilitate timely collections and monitoring defaulting customers by conducting regular follow-ups to identify the reasons for defaulting.- Representing the organization in front of legal/statutory bodies as required by the legal team and ensuring that the collection team adheres to the legal guidelines provided by the law in force.- Ensuring adequate availability of field collection executives area-wise/bucket-wise/segment-wise and obtaining daily updates from all collection executives on delinquent portfolio. Initiating detailed account-level reviews of high-ticket accounts.- Ensuring compliance with all Audit/Regulatory bodies as well as company policies and procedures.Additionally, the qualification required for this role is a Post Graduate/Graduate in any discipline. As a Collection Executive, your role involves handling collections for the assigned area and achieving collection targets. This includes focusing on various parameters like resolution, flows, credit cost, and roll rates based on the bucket classification. Your responsibilities will include:- Ensuring that the Non-Performing Assets (NPAs) are kept within the assigned budget and actively working towards minimizing them.- Conducting asset verifications and possession as per SARFESI / Section 9 process through court receivers.- Tracking and controlling delinquency of the area based on Bucket & Days Past Due (DPD) wise analysis, with a specific focus on nonstarters.- Ensuring customer satisfaction by resolving customer issues quickly within the specified Turnaround Time (TAT).- Building relationships with key clients to facilitate timely collections and monitoring defaulting customers by conducting regular follow-ups to identify the reasons for defaulting.- Representing the organization in front of legal/statutory bodies as required by the legal team and ensuring that the collection team adheres to the legal guidelines provided by the law in force.- Ensuring adequate availability of field collection executives area-wise/bucket-wise/segment-wise and obtaining daily updates from all collection executives on delinquent portfolio. Initiating detailed account-level reviews of high-ticket accounts.- Ensuring compliance with all Audit/Regulatory bodies as well as company policies and procedures.Additionally, the qualification required for this role is a Post Graduate/Graduate in any discipline.

Keyskills :
Collections ManagementNPA ManagementCustomer Relationship ManagementLegal ComplianceAudit Compliance

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