Software Development Engineer - Salesforce Platform

Job Description

Role Overview:As a Software Development Engineer at Amgen, you will utilize your hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. Your role will involve supporting production and non-production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.Key Responsibilities:- Provide day-to-day support for production and non-production Salesforce environments within the GSCCX domain under guidance from senior team members.- Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.- Experience with MuleSoft, including supporting upgrades, monitoring APIs and integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems.- Support integrations between Salesforce and external platforms (e.g., AWS, MuleSoft, third-party services) by monitoring jobs, performing initial issue triage, and escalating complex defects as needed.- Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.- Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.- Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders.- Follow established coding standards and participate in peer reviews to maintain security, performance, and compliance standards, including adherence to VeraCode requirements.- Work with cybersecurity and compliance teams to address identified vulnerabilities and support required governance processes.- Actively participate in Agile ceremonies (PI Planning, Sprint Planning, stand-ups) and provide updates on assigned tasks.- Follow established best practices to ensure maintainability and scalability of solutions.- Operate in a regulated environment and comply with all required policies, documentation, and audit standards.Qualifications Required:- Masters degree with 1 - 3 years of experience in Business, Engineering, IT or related field OR- Bachelors degree with 3 - 5 years of experience in Business, Engineering, IT or related field OR- Diploma with 5 - 8 years of experience in Business, Engineering, IT or related fieldProfessional Certifications:- Salesforce Platform Developer I (required).- Salesforce Platform Developer II (preferred).- Salesforce Administrator or App Builder Certification (preferred).- SAFe Agile Certification (preferred).Additional Company Details (if available):Amgen is an Equal Opportunity employer and values diversity. They will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Amgen ensures that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Amgen to request accommodation if needed. Role Overview:As a Software Development Engineer at Amgen, you will utilize your hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. Your role will involve supporting production and non-production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.Key Responsibilities:- Provide day-to-day support for production and non-production Salesforce environments within the GSCCX domain under guidance from senior team members.- Hands-on experience with the Salesforce Lightning Platform (Aura and/or LWC) and understanding of core Salesforce configuration capabilities.- Experience with MuleSoft, including supporting upgrades, monitoring APIs and integrations, reviewing logs, and troubleshooting connectivity or data flow issues between Salesforce and external systems.- Support integrations between Salesforce and external platforms (e.g., AWS, MuleSoft, third-party services) by monitoring jobs, performing initial issue triage, and escalating complex defects as needed.- Assist in developing and maintaining configured solutions, Visualforce pages, and Lightning components within Service Cloud and Commerce Cloud.- Participate in proof-of-concept activities and support exploration of emerging capabilities, including AI/ML use cases, under supervision.- Resolve routine support tickets and defects, ensuring timely updates and communication with stakeholders.- Follow established coding standards and participate in peer reviews to maintain security, performance, and compliance standards, including adherence to VeraCode requiremen

Keyskills :
MuleSoftAWSVisualforceAgileSalesforce platform developmentSalesforce CommunitiesCopado DevOps toolsSalesforce Lightning PlatformLightning componentsAIML