Support Engineer with Java

Job Description

Role Overview:You are being hired as a Java Production Support Engineer with 5 to 7 years of experience to provide end-to-end production support for Java-based applications in Hyderabad. Your responsibilities will include monitoring application health, troubleshooting real-time issues, working with Kong API Gateway, managing AWS cloud components, utilizing monitoring tools like Grafana, Dynatrace, and Kibana, collaborating with development and DevOps teams, and ensuring stability, reliability, and continuous availability of production systems.Key Responsibilities:- Provide end-to-end production support for Java-based applications.- Monitor application health and troubleshoot real-time issues across production environments.- Work with Kong API Gateway for configuration, debugging, and performance tuning.- Manage and support AWS cloud components used in production.- Use monitoring tools such as Grafana, Dynatrace, and Kibana for incident analysis and root-cause identification.- Collaborate with development and DevOps teams to rollout fixes, enhancements, and performance improvements.- Ensure stability, reliability, and continuous availability of production systems.Qualifications Required:- 5 to 7 years of experience in Java application support or production support roles.- Strong expertise in troubleshooting production issues in high-availability environments.- Hands-on experience with Kong API Gateway and its integration.- Good understanding of AWS services commonly used in production environments.- Proficiency with monitoring and logging tools like Grafana, Dynatrace, and Kibana.- Familiarity with incident management, on-call support, and performance optimization.- Ability to work effectively in fast-paced production environments and manage critical issues under pressure.Additional Details:Persistent is dedicated to fostering diversity and inclusion in the workplace, encouraging applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. They support hybrid work and flexible hours, offer an accessibility-friendly office environment, and provide various employee engagement initiatives and benefits.Please visit persistent.com/careers to explore opportunities and unleash your full potential in a values-driven, people-centric, and inclusive work environment. Role Overview:You are being hired as a Java Production Support Engineer with 5 to 7 years of experience to provide end-to-end production support for Java-based applications in Hyderabad. Your responsibilities will include monitoring application health, troubleshooting real-time issues, working with Kong API Gateway, managing AWS cloud components, utilizing monitoring tools like Grafana, Dynatrace, and Kibana, collaborating with development and DevOps teams, and ensuring stability, reliability, and continuous availability of production systems.Key Responsibilities:- Provide end-to-end production support for Java-based applications.- Monitor application health and troubleshoot real-time issues across production environments.- Work with Kong API Gateway for configuration, debugging, and performance tuning.- Manage and support AWS cloud components used in production.- Use monitoring tools such as Grafana, Dynatrace, and Kibana for incident analysis and root-cause identification.- Collaborate with development and DevOps teams to rollout fixes, enhancements, and performance improvements.- Ensure stability, reliability, and continuous availability of production systems.Qualifications Required:- 5 to 7 years of experience in Java application support or production support roles.- Strong expertise in troubleshooting production issues in high-availability environments.- Hands-on experience with Kong API Gateway and its integration.- Good understanding of AWS services commonly used in production environments.- Proficiency with monitoring and logging tools like Grafana, Dynatrace, and Kibana.- Familiarity with incident management, on-call support, and performance optimization.- Ability to work effectively in fast-paced production environments and manage critical issues under pressure.Additional Details:Persistent is dedicated to fostering diversity and inclusion in the workplace, encouraging applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. They support hybrid work and flexible hours, offer an accessibility-friendly office environment, and provide various employee engagement initiatives and benefits.Please visit persistent.com/careers to explore opportunities and unleash your full potential in a values-driven, people-centric, and inclusive work environment.

Keyskills :
JavaProduction SupportMonitoringAWSDynatraceKibanaIncident ManagementDevOpsKong API Gateway