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Support Specialist

Fresher   Indore, Madhya Pradesh   11 Sep, 2025
Alphadot Technologies Pvt Ltd
Job LocationIndore, Madhya Pradesh
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As an IT Support Specialist, you will be the first point of contact for clients facing technical challenges, playing a vital role in ensuring the smooth operation of IT systems and providing exceptional support. This position offers a fantastic opportunity to develop your IT skills and grow your career in a dynamic environment.Your responsibilities will include providing first-level technical support via phone, email, and chat to troubleshoot hardware, software, and network issues. You will diagnose and resolve technical problems, escalating complex issues as needed, and proactively identify and address potential IT issues. Effective communication with both technical and non-technical staff is crucial in this role.The ideal candidate should have a minimum of 2 years of proven work experience in a support profile. This position is full-time and offers benefits such as health insurance and Provident Fund. The work shift is during the day from Monday to Friday, with the requirement to work in person at the designated location.Dont miss the opportunity to join our team and make a significant contribution to our IT support operations. Apply before the application deadline on 25/02/2025.,

Keyskills :
technical supporttroubleshootinghardwaresoftwarediagnosecommunicationnetwork issues

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