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Senior Business Consultant

Fresher   Kozhikode, Kerala   20 Sep, 2025
BENJALI ACADEMY
Job LocationKozhikode, Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Senior Business Consultant at our company located in Kakancheri, Kinfra, your role will involve handling consulting projects and coordinating the team under your project. You will be responsible for managing project execution, client communication, research, data analysis, and preparing reports to achieve department goals and ensure service excellence.Key Responsibilities:- Project Support: - Handle and coordinate the entire team under your project. - Prepare presentations, reports, and project documentation. - Conduct research and gather data to support client solutions. - Track project progress and update relevant records.- Client Coordination: - Communicate with clients to collect required information and documents. - Oversee onboarding of new clients by ensuring standard procedures are followed. - Maintain accurate client records and update databases.- Process & Systems Support: - Create and maintain Standard Operating Procedures (SOPs) and templates related to your projects. - Document workflows, processes, and service delivery guidelines for consistency and quality. - Utilize CRM and project management tools effectively for task tracking and team coordination.- Quality & Service Delivery: - Follow established quality standards in all work. - Gather client feedback and share with senior consultants. - Prepare project status updates for clients and management.- Team Support & Learning: - Engage in internal training sessions to enhance consulting skills. - Support team members in day-to-day operations and administrative tasks. - Contribute to sales, purchase, HR, and operations processes.Key Performance Indicators (KPIs):- Timely completion of assigned tasks and projects.- Accuracy and quality of reports and documentation.- Client satisfaction and positive feedback.- Contribution to team targets and process improvements.Required Skills & Attributes:- Knowledge of business operations, sales, or HR processes.- Good communication and interpersonal skills.- Proficiency in MS Office and ability to work with CRM/project management tools.- Strong organizational skills and attention to detail.- Team player, professional, and reliable.- Ability to manage time effectively and prioritize tasks.Requirements:- 5 to 10 years of experience in business consulting, strategy, or operations leadership.- Proven ability to scale consulting or service delivery teams and manage multiple projects.- Strong expertise in Sales, HR systems, Operations, SOP Development, and Strategic Planning.- Excellent leadership, problem-solving, and client relationship management skills.- Ability to design and implement scalable systems and processes.This is a full-time position that requires working in person.,

Keyskills :
Business operationsSalesHR processesMS OfficeCRMProject managementSOP DevelopmentStrategic PlanningLeadershipClient relationship management

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