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Product Support Engineer - Remote

1.00 to 10.00 Years Mohali 28 Jul, 2026

Job Location	Mohali
Education	Not Mentioned
Salary	Not Disclosed
Industry	Telecom / ISP
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Company Description Almuqeet Systems is a telecom technology provider delivering carrier-grade messaging infrastructure, including SMSC platforms, for telecom operators, SMS aggregators, and CPaaS providers worldwide. Its scalable solutions support global communication networks through SMSC systems, SMS and USSD gateways, messaging firewalls, and number intelligence APIs.JOB TITLE: Product Support EngineerProduct and DevOps SupportSHIFT: 9 hours. Candidates should be comfortable with a rotational shift and working from the office.EXPERIENCE: 2-4 Years in Product or Server supportMonitor the product server and performance in real time.Solid working knowledge of web applications, RESTful APIs, requestresponse flow, and clientserver architectureHands-on exposure to Linux and Windows Server environments, especially Linux Servers (Ubuntu / Rocky / RedHat)Basic knowledge of databases (PostgreSQL or MS SQL), including query execution, troubleshooting, and database connectivity validation.Familiarity with DNS/NS, IIS, Apache, and NGINX for basic configuration on checks and service monitoring.Strong understanding of TCP/IP fundamentals, ports, firewall basics, and connectivity testing using tools like Telnet and Netstat.Experience with monitoring systems, ticketing platforms, and SSH tools for remote server access and incident handling.Good to have experience with Wireshark, Postman, Zabbix, and Grafana.Proactive and R&D-oriented approach to problem-solvingAbility to investigate root causes instead of temporary fixesStrong communication on skills, hold on English language and client coordination on skills .

Keyskills :
web applicationsRESTful APIsLinuxWindows ServerdatabasesPostgreSQLMS SQLDNSIIS

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Product Support Engineer - Remote

Job Description

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