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Urgent Hiring | Technical Support Executive | 2.5 LPA

1.00 to 10.00 Years Mohali 28 Jul, 2026

Job Location	Mohali
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job Title: Customer Service Representative Technical SupportJob Type: Voice Process (Inbound)Shift: Day Shift (Rotational)Role OverviewWe are hiring Customer Service Representatives Technical Support . The role involves handling inbound customer calls, understanding technical issues, and providing accurate and effective resolutions while ensuring a high level of customer satisfaction and compliance.Eligibility CriteriaExperienceFreshers and experienced candidates are welcome to apply.Educational Qualification (Mandatory)Only technical graduates are eligible:B.TechBCAB.Sc. (IT)3Year Technical Diploma (after 12th)Candidate RequirementsExcellent communication skills.Strong command over spoken and written English.Good analytical and logical thinking skills.Ability to understand technical issues and explain solutions clearly to customers.Customercentric mindset with strong problemsolving abilities.Willingness to work in rotational day shifts.Job ResponsibilitiesHandle inbound customer calls for Samsung technical support.Understand customer issues related to products/devices and provide accurate technical resolutions.Ensure adherence to process guidelines, quality standards, and compliance requirements.Maintain customer satisfaction through professional and effective communication.Accurately document call details and update customer records in the system.Meet individual and team performance targets.Immediate Joiners ONLY!Interested candidates can share CVs at:Kanika Bedi80hidden_mobile5 | hidden_email .

Keyskills :
Customer ServiceTechnical SupportInbound CallsCommunication SkillsAnalytical SkillsDocumentationEnglish ProficiencyProblemsolving

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Urgent Hiring | Technical Support Executive | 2.5 LPA

Job Description

Urgent Hiring | Technical Support Executive | 2.5 LPA Related Jobs

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