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Patient Care Executive

2.00 to 4.00 Years   Mumbai City,Bangalore   03 Apr, 2025
TTC HIREWORKS PRIVATE LIMITED
Job LocationMumbai City,Bangalore
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryHospitality
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Role & ResponsibilityI. Medical product Sales
    • Responsible for the medical Sales Figure for allotted clinic.
    • Responsible for the Clinic portability in the respective of Medical product.
    • Approach to the Patient for new medical product according to their treatment.
    • Follow up Company protocol.
    • Responsible for stock inventory timely.
    II. Slot Utilization
    • Make sure all booking slot should be booked.
    • Responsible for 100% utilization of booking slot.
    • Responsible for proper Follow up of Old customer for Appointment.
    • Responsible for total footfall during the whole month.
    • Responsible for New Patient Appointment.
    • Timely follow up with patient to review progress and health.
    III. Patient Adherence
    • Providing end to end support to the patient during Clinic visit.
    • Give proper Guidance to the patient as advised by Doctor.
    • Make sure give proper medicine to patient as prescribed by the DR.
    • Make sure proper Sitting arrangement for the patient in the Clinic.
    • Maintain proper Hygiene and neatness inside Clinic.
    • Make sure patient have understanding about his Medicine.
    IV. Grievances Handling
    • Make sure handle patient compliant so politely.
    • Clear all the doubts of patient if they have any.
    • Listen attentively patient query.
    • Make sure Patient problem is resolved.
    • Make sure Patient issue Resolve and if required then Apologize.
    Desire Skill Required:Qualification
    • Candidates should have degree of B. com, B. pharma, B.Sc. Nursing.
    • Any professional diploma & Degree in Hospitality industry, Insurance Company, Banking, NBFC.
    • Preferred industry Experience Healthcare, MSW, Pharmaceuticals.
    • Candidate must have knowledge about Basic Excel & MS-office experience.
    Skills
    • Candidate should have proactive skills.
    • Good Communication skills in Hindi & local language.
    • Good written skills as well Good Email Communications
    • Candidate should have decision making and Problem-solving skills.
    • Strong Grievances handling skills.
    • Candidate should have analytical & convening skills.
    • Candidate must have multitasking skills.
    • Candidate must have quick learner skills.

Keyskills :
problem solvingdecision-makingcommunication skills

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