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Customer Relationship Management

0.00 to 3.00 Years   Mumbai (Maharashtra)   02 Mar, 2025
Isprava
Job LocationMumbai (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryConstruction/Cement/Metal/Steel/Iron, Real Estate
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Customer Relationship ManagementAt Isprava, every customer is like family. We believe in making each interaction special and memorable. Working in our CRM team offers you the opportunity to grow in sales, to interact with some of Indias, and the worlds most elite achievers and leaders and to expand our operations into new markets. Someone in this role must be highly motivated, organised and people-oriented.Key responsibilities

  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails
  • Gathering market and customer information
  • Negotiating on price, costs, delivery and specifications with buyers and managers
  • Coordinating and handling pre and post sales experience including site visits
  • Adding revenue to the company by selling to new customers
  • Creating detailed proposal documents and maintain reports
  • Making accurate, rapid cost calculations and providing customers with quotations
  • Building and maintaining relationships with real estate agents and firms and motivating them to find buyers
  • Coordinating, handling and following-up with channel partners, agents, etc.
  • Collaborating with affiliate marketing partners
  • Researching and experimenting new and innovative ways to sell
  • Maintaining sales related data and creating reports to submit to superiors
  • In certain cases, required to visit the project development site to conduct on-site sales

Keyskills :
market marketing channel partners sales relatedselling customer relationship management sales

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