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Executive Command Center ( 81917731 )

0.00 to 3.00 Years   Mumbai (Maharashtra)   29 Jan, 2025
Job LocationMumbai (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Posted Date:28 Jan 2025Function/Business Area:Customer ServiceLocation:Mumbai RCPJob Responsibilities:

  1. This person is responsible to monitor all proactive and real-time customer & process KPIs and raise alerts to the resolution teams.
  2. Role will be responsible to ensure resolution teams close the issue within SLA so as to minimize the negative customer impact.
Education Requirement:GraduateExperience Requirement:Minimum 0 - Maximum 3 yearsSkills & Competencies:
  1. Customer Service Experience
  2. Communication Skills
  3. Knowledge of Computers
Please update your profile and upload resume to apply.Forgot PasswordLocation Map:Mumbai RCP

Keyskills :
customer service experiencecommunication skillsknowledge of computerskpi monitoring problem resolution

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