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KEY ACCOUNTS MANAGER- MUMBAI

5.00 to 8.00 Years   Mumbai (Maharashtra)   18 May, 2025
Abbott India Ltd
Job LocationMumbai (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryHealthcare, Manufacturing/Industrial
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

JOB SUMMARYResponsible for smooth operations/execution in the account and also responsible for customer management, sales growth & market share for the account.Core Job Responsibilities

  • Assists the NAC in firming up the Monthly forecasts and number with Internal Customer Marketing & Supply Chain.
  • Assists the NAC in meeting the monthly/annual sales number and in preparing review material for the account every week and every meeting with the account and internally.
  • Responsible for the implementation of strategic initiatives in JBP Accounts.
  • Coordinates with the accounts and gets details of store openings, thereby tracking organic growth.
  • Negotiates promotions/activations with buyers of chains.
  • Coordinates with internal teams (Marketing, CMM, Supply Chain, Ethical team, etc.) to ensure everything is on time for promotions, stocks, events, driving offtakes, etc.
  • Tracks POS data for accounts location-wise (Micro marketing opportunities) and scans for opportunities and communicates these to Customer Marketing for promo planning.
  • Tracks & provides commentary (both internally & to the customer) on special events like new item launches.
  • Promotional evaluation, customer point of sale information analysis, and tracking of key initiatives in the account.
  • Utilizes P.O.S. shipment data and standard reference material to assist in the preparation of Customer presentations.
  • Leverages understanding of the retailers/customers and their ways of working to drive Customer/Shopper Delight.
  • Liaises with the buyers/merchandising managers to negotiate promotions to be run in the account nationally/regionally.
  • Drives the ANI Customer Marketing agenda in the account and thereby gains more share of shelf for ANI.
  • Uses POS data mining tools to look for opportunities for our categories/brands at a city level and shares the same with customer marketing teams for appropriate plan development.
  • Understands the interplay between various investment and profit drivers and manages them.
  • Coordinates with the front-end execution teams of the RMs, KDM, KDEs, RCMM team & also coordinates with 3P NA & Merchandisers, etc.
  • Works in tandem with Brand and Customer Marketing to build plans for categories (wherever there are market share issues) and executes them.
  • Innovates in the areas of POSM, Promos, Merchandising, Promotion, Customer satisfaction, Differentiated Instore Shopper Engagement through Nutrition Advisors, & ways of working in his/her day-to-day job.
LocationsLOCATION: INDIA - MUMBAI

Keyskills :
customer management sales growth data analysis negotiation skillsstrategic implementation customer marketing promotions build market share profit

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