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Training Specialist, Training Specialist

3.00 to 5.00 Years   Mumbai (Maharashtra)   02 May, 2025
AMAZON INDIA PVT LTD
Job LocationMumbai (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryConsumer Durables/FMCG, Warehousing
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

Job Summary**Training Specialist **At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking a training specialist to support operations trainings to the last mile vertical. Overall responsibilities include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employees workplace performance in conjunction with the companys core values to meet the goals of the organization. Amazon is an Equal Opportunity-Affirmative Employer. This role requires travel for business requirements.Trainer Best Behavior

  1. Listening to associates and be supportive to managers.
  2. Answering requests and always gets back to people.
  3. Lead by example, doing what we say and act how we say.
  4. Must be approachable.
  5. Must exhibit the best behavior while at work.
  6. Always be up to date with the latest techniques, tools, and processes.
  7. Be right, honest, and be willing to accept mistakes.
  8. Be willing to push their limits and accept more responsibilities.
  9. Drive in quality & learning related metrics.
  10. Conducting chime sessions & classroom training sessions to the stakeholders.
Key Job ResponsibilitiesJob Responsibilities:
  1. Supervise structured learning metrics and also oversee their results for the assigned territory and region.
  2. Managing live performance metrics end to end for the assigned territory.
  3. Conducting learning sessions on new processes as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.
  4. Maintaining data and analysis through reports on Excel (as per business requirement).
  5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.
  6. Partner with operations leaders while conducting station audits to check process compliance and fix the gaps on an immediate basis.
  7. Identify learning coaches & certifying them.
  8. Lead the individual improvement projects to enhance business performance.
  9. Drive Quality & Learning metrics.
  10. Conducting chime sessions & classroom sessions to the stakeholders.
A Day in the Life
  • Track the day-to-day business metrics and plan to visit the mapped stations for metric improvement.
  • Daily reporting and progress updates.
  • Involve and engage well with mapped LA/LGs for daily L&D activities.
Locations
  • IND, MH, Mumbai

Keyskills :
employee training performance metrics data analysis classroom training stakeholder engagement learning training specialist training programs trainer

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