Change Manager

Job Description

You will be responsible for developing Change Enablement digital strategy processes with key delivery areas of continuous integration / continuous delivery, DevOps, automation, and data analytics evolution. Additionally, you will manage and deliver the day-to-day change enablement workflow tasks with the team, engage and collaborate with relevant stakeholders, and proactively identify operational readiness and change enablement process improvement opportunities.**Key Responsibilities:**- Develop Change Enablement digital strategy processes- Manage and deliver day-to-day change enablement workflow tasks- Engage and collaborate with relevant stakeholders- Proactively identify operational readiness and change enablement process improvement opportunities**Qualifications Required:**- Experience in IT Change Enablement/Change Management for large organizations- ITIL 3 or 4 experience and proficient with Microsoft suite of tools- Thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments- Knowledge of Continuous Integration and Continuous Delivery concepts and toolsets- Familiarity with DevOps, agile methodologies, and ways of working- Strong analytical, reporting, and data manipulation skills- Attention to detail in all tasks, particularly in identifying gaps in operational process areas- Programming and/or automation skills (irrespective of toolset/technology)- Enthusiastic and dynamic team player who can integrate and work successfully in a global team- Excellent communicator with strong interpersonal and stakeholder management skills- Quick to produce accurate, concise information to tight deadlines and to present that information professionally- Excellent team player with a can-do attitude- A balance of engineering and service mindset- Experience with ServiceNow and M365 suite tooling- Power BI experience**Additional Details:**- Only short NP-less than 30 days accepted- Experience with ServiceNow and M365 suite tooling- DevOps foundation certified is nice to have- Experience with Gitlab CI/CD, AI tooling (CoPilot, etc) would be a benefit but not essential. You will be responsible for developing Change Enablement digital strategy processes with key delivery areas of continuous integration / continuous delivery, DevOps, automation, and data analytics evolution. Additionally, you will manage and deliver the day-to-day change enablement workflow tasks with the team, engage and collaborate with relevant stakeholders, and proactively identify operational readiness and change enablement process improvement opportunities.**Key Responsibilities:**- Develop Change Enablement digital strategy processes- Manage and deliver day-to-day change enablement workflow tasks- Engage and collaborate with relevant stakeholders- Proactively identify operational readiness and change enablement process improvement opportunities**Qualifications Required:**- Experience in IT Change Enablement/Change Management for large organizations- ITIL 3 or 4 experience and proficient with Microsoft suite of tools- Thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments- Knowledge of Continuous Integration and Continuous Delivery concepts and toolsets- Familiarity with DevOps, agile methodologies, and ways of working- Strong analytical, reporting, and data manipulation skills- Attention to detail in all tasks, particularly in identifying gaps in operational process areas- Programming and/or automation skills (irrespective of toolset/technology)- Enthusiastic and dynamic team player who can integrate and work successfully in a global team- Excellent communicator with strong interpersonal and stakeholder management skills- Quick to produce accurate, concise information to tight deadlines and to present that information professionally- Excellent team player with a can-do attitude- A balance of engineering and service mindset- Experience with ServiceNow and M365 suite tooling- Power BI experience**Additional Details:**- Only short NP-less than 30 days accepted- Experience with ServiceNow and M365 suite tooling- DevOps foundation certified is nice to have- Experience with Gitlab CI/CD, AI tooling (CoPilot, etc) would be a benefit but not essential.

Keyskills :
Change ManagementITILContinuous IntegrationContinuous DeliveryServiceNowGitLabDevOpsAgile methodologiesData manipulationProgrammingAutomationStakeholder managementPower BIIT Change Enablement