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Ecommerce- Store Manager -Mumbai,Bangalore, Pune ,Chennai

5.00 to 10.00 Years   Pune,Bangalore, Chennai, Hyderabad, Mumbai City, Delhi   03 Oct, 2024
Jobs Territory Hiring For Store manager-online Store
Job LocationPune,Bangalore, Chennai, Hyderabad, Mumbai City, Delhi
EducationNot Mentioned
SalaryRs 5 - 7 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaInventory / Warehousing
EmploymentTypeFull-time

Job Description

    Job Opening for - Store manager-E-commerce CompanyLocation:-Mumbai,Bangalore, Pune ,ChennaiKey Responsibilities:Store Operations Management:
    • Oversee daily operations of the online store, including inventory management, order processing, and customer returns.
    • Monitor and analyze key performance indicators (KPIs) to ensure the store meets its sales targets and customer satisfaction goals.
    Inventory Management:
    • Manage inventory levels to ensure optimal stock availability while minimizing excess inventory and stockouts.
    • Coordinate with suppliers and the purchasing department to forecast demand and reorder products as needed.
    • Implement and maintain inventory control systems, ensuring accurate and up-to-date inventory records.
    • Conduct regular inventory audits to identify discrepancies and take corrective actions.
    • Optimize warehouse storage and organization to improve efficiency in order fulfillment.
    • Returns Management:
    • Develop and oversee the returns process, ensuring it is efficient, customer-friendly, and aligned with company policies.
    • Collaborate with the customer service team to handle returns-related inquiries and issues.
    • Analyze return data to identify trends and implement strategies to reduce return rates.
    • Coordinate with warehouse and logistics teams to manage the processing, restocking, or disposal of returned items.
    Customer Experience:
    • Ensure a seamless and positive customer experience throughout the shopping and returns process.
    • Work closely with the customer service team to resolve customer complaints and feedback related to orders, inventory, and returns.
    • Implement strategies to improve the customer journey, reduce cart abandonment, and increase conversion rates.
    Sales and Marketing Coordination:
    • Partner with the marketing team to execute promotional campaigns, manage inventory for sales events, and ensure product availability.
    • Analyze sales data to identify trends and opportunities for optimizing inventory levels and reducing returns.
    • Assist in developing pricing strategies and promotional offers that align with inventory levels.
    How to Apply: Interested candidates should forward their resume along with the below details Email: hidden_email
    1. Highest qualification
    2. Total years of Exp
    3. Current CTC (fixedvariable %)
    4. Expected CTC
    5. Notice Period
    6. Current Location
    7. Do you have any offers in the pipeline
    8. Reason for the Job change
    9. are you available for the interview

Keyskills :
returns managementstock management

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