Publishing and Content Management Specialist

Job Description

As a Content Strategist (AI-Optimized) at our client, one of the United States largest insurers, you will play a pivotal role in enhancing the effectiveness of AI-powered search tools by ensuring high-quality content, minimizing hallucinations, and improving user interaction. Your responsibilities will include:- Monitoring AI search usage and performance metrics to identify patterns, gaps, and areas for improvement.- Analyzing and troubleshooting poor AI outputs, including hallucinations, irrelevant results, or misinterpretations.- Designing and maintaining a Golden Set of benchmark data/questions for LLM testing and performance evaluation.- Collaborating with cross-functional teams to align content strategies with user needs and business goals.- Conducting user training sessions and creating documentation to improve AI tool adoption and effective usage.- Leveraging AI tools to streamline workflows, generate content, and analyze data for insights.- Maintaining documentation and reporting using Microsoft Office and Google Workspace tools.Qualifications Required:- Total Work Experience: 5 to 9 years- English Proficiency: Understands LLM/ Generative AI, Google, and Content Management- Content Management: Intermediate- LLM, Generative AI, and Prompt Engineering: Must to have- Excel: Advanced (7 Years)- LLM: Intermediate (4-6 Years)- Office Suite: Intermediate (4-6 Years)- Google and Google Gemini: Intermediate (4-6 Years) - Must to haveOur client, part of one of the largest Insurance Groups in the world, offers a competitive compensation and benefits package, including:- Competitive salary and performance-based bonuses- Comprehensive benefits package- Career development and training opportunities- Flexible work arrangements (remote and/or office-based)- Dynamic and inclusive work culture within a globally renowned group- Private Health Insurance- Pension Plan- Paid Time Off- Training & DevelopmentWith a strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. As a Content Strategist (AI-Optimized) at our client, one of the United States largest insurers, you will play a pivotal role in enhancing the effectiveness of AI-powered search tools by ensuring high-quality content, minimizing hallucinations, and improving user interaction. Your responsibilities will include:- Monitoring AI search usage and performance metrics to identify patterns, gaps, and areas for improvement.- Analyzing and troubleshooting poor AI outputs, including hallucinations, irrelevant results, or misinterpretations.- Designing and maintaining a Golden Set of benchmark data/questions for LLM testing and performance evaluation.- Collaborating with cross-functional teams to align content strategies with user needs and business goals.- Conducting user training sessions and creating documentation to improve AI tool adoption and effective usage.- Leveraging AI tools to streamline workflows, generate content, and analyze data for insights.- Maintaining documentation and reporting using Microsoft Office and Google Workspace tools.Qualifications Required:- Total Work Experience: 5 to 9 years- English Proficiency: Understands LLM/ Generative AI, Google, and Content Management- Content Management: Intermediate- LLM, Generative AI, and Prompt Engineering: Must to have- Excel: Advanced (7 Years)- LLM: Intermediate (4-6 Years)- Office Suite: Intermediate (4-6 Years)- Google and Google Gemini: Intermediate (4-6 Years) - Must to haveOur client, part of one of the largest Insurance Groups in the world, offers a competitive compensation and benefits package, including:- Competitive salary and performance-based bonuses- Comprehensive benefits package- Career development and training opportunities- Flexible work arrangements (remote and/or office-based)- Dynamic and inclusive work culture within a globally renowned group- Private Health Insurance- Pension Plan- Paid Time Off- Training & DevelopmentWith a strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

Keyskills :
Content ManagementExcelLLMGenerative AIPrompt EngineeringOffice SuiteGoogle