Senior BI Analyst- Tableau Expert

Job Description

Role Overview:At BMC, trust is not just a word - its a way of life! The company is recognized as an award-winning, equal opportunity, culturally diverse, and fun place to work. The culture at BMC emphasizes giving back to the community and strives for continuous improvement. As a member of the Analytics and Automation team, you will play a crucial role in leveraging data-driven insights to enhance business performance across various departments. Your work will involve developing, designing, and delivering data visualization solutions that drive sustained business value and innovation.Key Responsibilities:- Design, develop, and maintain advanced and interactive Tableau dashboards to provide actionable insights into customer success metrics.- Analyze customer behavior, trends, and performance metrics to identify opportunities for improvement.- Monitor key customer success indicators and provide insights to enhance customer engagement and satisfaction.- Collaborate with cross-functional teams to gather requirements and deliver tailored BI solutions.- Integrate data from multiple sources to create a unified view of performance.- Provide data-driven recommendations to senior leadership to align customer success efforts with organizational objectives.- Develop and implement automated workflows for reporting and analytics to enhance efficiency.- Stay updated on Tableau and broader BI trends, implementing best practices in data visualization and analysis.Qualifications Required:- Minimum of 7 years of experience in Business Intelligence and data analysis.- Expert proficiency in Tableau and advanced SQL writing.- Proficient knowledge of Salesforce.com and CRM data analysis.- Strong analytical skills and ability to manage multiple complex projects.- Excellent organizational skills and ability to deliver quality outcomes under tight deadlines.- Strong communication and presentation skills to collaborate effectively with stakeholders.- Experience mentoring and training team members on technical skills and BI best practices.- Bachelors or masters degree in computer science, Information Systems, or a related field (Advanced degree preferred).Additional Company Details:BMC Software values its employees and fosters a culture where individuals can be their authentic selves. The company encourages diversity and inclusion and is committed to equal opportunity employment. BMC maintains a transparent policy regarding compensation practices, with the midpoint of the salary band for this role set at 2,628,600 INR. The company also supports candidates who have taken a break in their careers and want to re-enter the workforce through its Returnship program.(Note: The returnship program details are not included in the job description as they are optional and not directly related to the job role.) Role Overview:At BMC, trust is not just a word - its a way of life! The company is recognized as an award-winning, equal opportunity, culturally diverse, and fun place to work. The culture at BMC emphasizes giving back to the community and strives for continuous improvement. As a member of the Analytics and Automation team, you will play a crucial role in leveraging data-driven insights to enhance business performance across various departments. Your work will involve developing, designing, and delivering data visualization solutions that drive sustained business value and innovation.Key Responsibilities:- Design, develop, and maintain advanced and interactive Tableau dashboards to provide actionable insights into customer success metrics.- Analyze customer behavior, trends, and performance metrics to identify opportunities for improvement.- Monitor key customer success indicators and provide insights to enhance customer engagement and satisfaction.- Collaborate with cross-functional teams to gather requirements and deliver tailored BI solutions.- Integrate data from multiple sources to create a unified view of performance.- Provide data-driven recommendations to senior leadership to align customer success efforts with organizational objectives.- Develop and implement automated workflows for reporting and analytics to enhance efficiency.- Stay updated on Tableau and broader BI trends, implementing best practices in data visualization and analysis.Qualifications Required:- Minimum of 7 years of experience in Business Intelligence and data analysis.- Expert proficiency in Tableau and advanced SQL writing.- Proficient knowledge of Salesforce.com and CRM data analysis.- Strong analytical skills and ability to manage multiple complex projects.- Excellent organizational skills and ability to deliver quality outcomes under tight deadlines.- Strong communication and presentation skills to collaborate effectively with stakeholders.- Experience mentoring and training team members on technical skills and BI best practices.- Bachelors or masters degree in computer science, Information Systems, or a r

Keyskills :
Business IntelligenceData AnalysisTableauSQLSalesforceExcelPowerPointWordData VisualizationPythonAWSMachine LearningPredictive AnalyticsCRM Data Analysis