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| Job Location | Pune (Maharashtra) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Consumer Durables/FMCG, Warehousing |
| Functional Area | Ticketing/Reservation/Travel Agent/Airlines |
| EmploymentType | Full-time |
Role: Customer Service AssociateJob Type: SeasonalLocation: PuneOur mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and thats why youll find we approach things differently here. You wont be asked to read from a script or learn dialogue by heart. Instead well provide you with the training you need to problem solve for our customers. Youll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.What will you do as a Customer Service AssociateAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. Youll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.What are your hoursThis role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.What strengths will you bringLocations: IND, MH, Pune
Keyskills :
customer support problem solving effective communicationconflict resolution time management holidays