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| Job Location | Pune (Maharashtra) |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertiseBroad outline of the RolePurpose - Broad objective of the roleOperating Network - Key ExternalOperating Network - Key InternalSize and Scope of Role - FinancialSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeSize and Scope of Role - Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication SkillsJob Segment: Operations Manager, Engineer, Customer Service, Operations, EngineeringEducation: Any GraduateIndustry: IT-Hardware/Networking, Telecom
Keyskills :
issue resolutioncustomer servicecustomer queriescustomer service operationscommunication skills