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Tech Lead, Systems Engineering at Fiserv, Inc.

8.00 to 10.00 Years   Pune (Maharashtra)   08 May, 2025
fiserv ce pvt ltd
Job LocationPune (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

Responsibilities

  • Requisition ID: R-10358288
  • Date posted: 05/06/2025
  • End Date: 05/17/2025
  • City: Pune
  • State/Region: Maharashtra
  • Country: India
  • Location Type: Onsite
Calling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleTech Lead, Systems EngineeringWhat does a successful Application Support- Tech Lead doAs an experienced member of our Integrated Teller data center team, you will be responsible for effective management of activities like incident management, execution and validation of changes, supporting client systems, patching, validation and deployment of releases. You will collaborate with cross-functional teams to implement automation and continuous improvement processes to enhance efficiency and reduce downtime. The ideal candidate will have a strong background in supporting windows servers and applications, scripting, Dynatrace, Ansible, YAML, Harness, Splunk and ASM.What you will do:
  • Deep knowledge of windows 2012,2019 based servers, IIS, IBM AIX servers.
  • Provide technical support resolving issues related to Windows and AIX servers for Data Center clients.
  • Responding to and resolving system outages and incidents.
  • Knowledge on scripting and SQL databases.
  • Deploying releases, configuring, and maintaining Windows operating system.
  • Managing regular system patches, updates and security configurations.
  • Monitoring system performance and resource utilizations. Having exposure to tools like Splunk, Moogsoft and Dynatrace.
  • Managing user accounts, groups, and permissions.
  • Ensure secure access control and authentication mechanisms.
  • Tuning and analyze system parameters to optimize performance and identify bottlenecks.
  • Understanding Networking concepts and configuration in Windows environments.
  • Implementing security policies and procedures.
  • Proficiency in writing shell scripts to automate day-to-day routine tasks and system maintenance.
  • Experience with implementing system backups, recovery and DR planning.
  • Troubleshoot infrastructure, application issues and work with the development team and SMEs to resolve issues faster. Create, track, drive problem and defects task to closure.
  • Identify possible points of failure in the infrastructure/applications and improve/resolve the identified vulnerability.
  • Troubleshoot application-related support requests and escalate as needed.
  • Using shell scripting and tools like ansible for configuration management.
  • Documents problems and corrective procedures. Ability to recommend and implement process improvements.
  • Exposure to ticketing tools like Service Now.
  • Confluence Knowledge articles/documentations.
What you will need to have:
  • Bachelors degree preferably in Computer Science, Electrical/Computer Engineering, or related field.
  • Overall, 8-10 years of experience.
  • Experience working with Windows, AIX, Ansible and backup technologies.
  • Experience working on monitoring tools like Splunk, Dynatrace, Moogsoft.
  • Installing releases, configuring, and maintaining AIX operating system.
  • Experience with Modern scripting language like Python.
  • Experience with Jenkins and Harness for CI/CD pipeline creation and automation.
  • Documents problems and corrective procedures. Ability to recommend and implement process improvements.
  • Having exposure to Python scripting would be added benefit for automation.
  • Flexible to work in shift or weekend on business demand.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name.
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Keyskills :
incident management windows server support scripting languages monitoring tools automation processes sql aix security python scripting shell scripting operating system mobile application support infrastructure splunk

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