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Techno Functional Consultant(Contract)

5.00 to 7.00 Years   Pune (Maharashtra)   14 May, 2025
Wipro Technologies Ltd
Job LocationPune (Maharashtra)
EducationAny Graduate
SalaryAs per Industry Standards
IndustrySoftware Services, Internet/Dot com/ISP
Functional AreaProduction/Manufacturing/Maintenance/Packaging
EmploymentTypeFull-time

Job Description

Role PurposeThe purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution.Do

  1. Bridging the gap between project and support teams through techno-functional expertise
    • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment.
    • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines.
    • Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch.
    • Support the solutioning team from architectural design, coding, testing and implementation.
    • Understand the functional design as well as technical design and architecture to be implemented on the ERP system.
    • Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production.
    • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions.
    • Write code as per the developmental standards to decide upon the implementation methodology.
    • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise.
    • Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency.
    • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly.
    • Support on-site manager with the necessary details wrt any change and off-site support.
  2. Skill upgradation and competency building
    • Clear Wipro exams and internal certifications from time to time to upgrade the skills.
    • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain.
    • Write papers, articles, case studies and publish them on the intranet.
Deliver| No. | Performance Parameter | Measure ||-----|--------------------------------------------|-------------------------------------------------------------------------|| 1. | Contribution to customer projects | Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT || 2. | Automation | Process optimization, reduction in process/ steps, reduction in no. of tickets raised || 3. | Skill upgradation| # of trainings & certifications completed, # of papers, articles written in a quarter |LocationsPune

Keyskills :
techno functional expertise business requirement management erp solutions implementation automation tools development coding and frameworks product support production process optimization maintenance

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