City Head - Jharkhand & Orissa

Job Description

Role Overview:You will be leading a young and ambitious city team in running the best on-demand food delivery service while constantly raising standards. As the City Head, you will lead the 3 key functions in the Swiggy ecosystem- Business, Supply & Operations to drive sustainable growth and incremental Market share via problem solving for existing gaps and devise out of the box ideas to cement Swiggys position both in more matured and fast-growing markets.Key Responsibilities:- Lead the city team in running the on-demand food delivery service- Drive sustainable growth and incremental market share- Sustain and grow the citys revenues with P&L responsibilities- Initiate new accounts and manage relationships with existing ones- Lay down the roadmap for new account acquisition and ensure execution- Strategize and execute all account-related initiatives- Maintain strong relationships with partners and be the face of Swiggy in the community- Lead the Operations team in delivering the best Customer experience- Manage the administration function, operational performance reporting, and streamline processes and systems- Manage the City team from hiring and training to career planning- Stakeholder management for internal central stakeholdersQualifications Required:- Relevant work experience in Sales and Marketing or Operations with a penchant for Leadership- Ability to create and execute a strategic sales and marketing plan- Visionary with the ability to foresee Macro factors affecting the business- Graduate/postgraduate from a premium institute with proven negotiation skills and effective communication skills in English and Hindi/Local Language- Wide network of contacts with people at all levels, internally and externally- High ethical standards Role Overview:You will be leading a young and ambitious city team in running the best on-demand food delivery service while constantly raising standards. As the City Head, you will lead the 3 key functions in the Swiggy ecosystem- Business, Supply & Operations to drive sustainable growth and incremental Market share via problem solving for existing gaps and devise out of the box ideas to cement Swiggys position both in more matured and fast-growing markets.Key Responsibilities:- Lead the city team in running the on-demand food delivery service- Drive sustainable growth and incremental market share- Sustain and grow the citys revenues with P&L responsibilities- Initiate new accounts and manage relationships with existing ones- Lay down the roadmap for new account acquisition and ensure execution- Strategize and execute all account-related initiatives- Maintain strong relationships with partners and be the face of Swiggy in the community- Lead the Operations team in delivering the best Customer experience- Manage the administration function, operational performance reporting, and streamline processes and systems- Manage the City team from hiring and training to career planning- Stakeholder management for internal central stakeholdersQualifications Required:- Relevant work experience in Sales and Marketing or Operations with a penchant for Leadership- Ability to create and execute a strategic sales and marketing plan- Visionary with the ability to foresee Macro factors affecting the business- Graduate/postgraduate from a premium institute with proven negotiation skills and effective communication skills in English and Hindi/Local Language- Wide network of contacts with people at all levels, internally and externally- High ethical standards

Keyskills :
SalesMarketingOperationsLeadershipNegotiation