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We have urgent opening for leading BPO in Hyderabad Location. Qualification: Graduate for All Positions. Position: 1. Team Leader - Min 1 yr exp as a TL in BPO - Exp in Voice Process Customer Ser...
accent callaudit voice ualityanalyst operationsmanager operationsmanagercustomerservice assistantmanagercustomercare teamleaderoperations callqualityaudit asstmanageroperations voicetrainer coounicationtrainer trainer teamleader asstmanagerDear Candidates, Greetings ! We are hiring professionals for the role of Quality Analyst for a Leading E-commerce Company. Details below: KEY RESPONSIBILITY AREAs - Training To manage end-to-end so...
mis design needanalysis callmonitoring training trainingneedanalysis management reporting analysis qualitymonitoring customerinteraction callaudit customersatisfaction calendars email output callquality stakeholdermanagement callcalibratWe have an excellent opportunity forQuality Analyst / Quality Assurancerolewith our reputed client for Mumbai location. Experience : 1+years of relevant experience as a Quality Analyst / Quality As...
qualityanalysis qualitymonitoring callaudit callcalibration qualityassurance qualityaudit callquality uditfeedback qualityanalyst qualityexecutiveWe have an excellent opportunity for Quality Analystrolewith MNC - Mumbai. Job Title:Quality Analyst Required Skills: Experience : Min. 2 years Skils : QA, transaction quality, audit and feedbac...
qualityanalysis callaudit callmonitoring qualityassurance ualityexcetive auditfeedback transactionquality callcheckingJob Responsibilities Evaluate the quality of customer service and communication on customer queries and feedback calls. Provide timely feedback to the team on process and communication skills Provi...
quality customerrelations testcases calibration auditing callaudit callquality qualityaudit customerservice productknowledge processcompliance mock grasp compliance communication allMonit ing CallManagemQuality analyst (Domestic) Education : HSC Experience :Excellent Communication skills + 1 year experience in call checking, call Auditing, Call monitoring, Quality analyst, Quality assurance Bac...
quality callmonitoring callaudit callquality callreporting callmanagement ualityanalyst transactionauditJob Description Quality Management Of International BPO Company US/UK Clients Team handling and Management, Six Sigma Green Belt or Black Belt Managing team, Quality Call Audit of Employees Devis...
accountancy sales finance reenbelt sixsigmagreenbelt qualitytools sixsigma continuousimprovementfacilitation blackbelt callaudit teamhandling qualityassurance sixsigmablackbelt callqualityJob Description Quality Management Of International BPO Company US/UK Clients Team handling and Management, Six Sigma Green Belt or Black Belt Managing team, Quality Call Audit of Employees Devis...
inspection documentation quality ualitytool blackbelt sixsigmagreenbelt fullfinalsettlement teamhandling callaudit qualitycontrol sixsigmablackbelt callquality sixsigmaJob Description Quality Management Of International BPO Company US/UK Clients Team handling and Management, Six Sigma Green Belt or Black Belt Managing team, Quality Call Audit of Employees Devis...
accountancy sales finance reenbelt sixsigmagreenbelt qualitytools sixsigma continuousimprovementfacilitation blackbelt callaudit teamhandling qualityassurance sixsigmablackbelt callqualityJob Description Quality Management Of International BPO Company US/UK Clients Team handling and Management, Six Sigma Green Belt or Black Belt Managing team, Quality Call Audit of Employees Devis...
inspection documentation quality ualitytool blackbelt sixsigmagreenbelt fullfinalsettlement teamhandling callaudit qualitycontrol sixsigmablackbelt callquality sixsigmaPurpose of the Role: Responsible for ensuring increase in Retention and reduction in churn. Identifies new opportunities to drive growth and leads new initiatives to further drive customer retention ...
collections negotiation reactivation retention etentionmanagement callaudit fieldvisit teammanagement customerretention trainingneedsHi All, Greetings from Alborz Manpower Services!! We have an opening with one of the leading IT Infrastructure Management Services Company for below position. Designation - Quality Executive Locat...
macros bpo ivottable completeness accuracy callaudit qualitycontrol qualityreporting qualitycheckFRESHER & EXPERIENCE JOB CUSTOMER CARE EXECUTIVE/ BPO / CALL CENTER / VOICE / TC/ CALLING, CUSTOMER SERVICE, BACK OFFICE, PROCESS - BOTH DOMESTIC / INTERNATIONAL BOTH DAY / NIGHT SHIFTS SALARY 8K...
billing sales insurance ustomerrelations customerservice callmonitoring teamleadingskills callauditFRESHER & EXPERIENCE JOB CUSTOMER CARE EXECUTIVE/ BPO / CALL CENTER / VOICE / TC/ CALLING, CUSTOMER SERVICE, BACK OFFICE, PROCESS - BOTH DOMESTIC / INTERNATIONAL BOTH DAY / NIGHT SHIFTS SALARY 8K...
billing sales insurance ustomerrelations customerservice callmonitoring teamleadingskills callauditDear Candidate, Skills : Excellent English communications required Positions - 3 for our Quality & Compliance process, below is the JD with details, their Date of joining will be tentatively 23rd -...
qualitybpoualitycoachqualityexecutivequalityassurancequalitymanagementqualityauditorinternationalbpocallcenterqualityanalysisqualityanalystcallauditcustomerserviceinternationalcallcenterqaanalysiscustomercareDear Candidate, Positions - 3 for our Quality & Compliance process, below is the JD with details, their Date of joining will be tentatively 23rd -August 2019. Job Description - Quality Analyst (Ext...
qualityualitycontrolqualityanalystqualityauditorqualitycoachqualityanalysisqualityassurancequalityexecutivecallauditqaanalysisqualitymanagementcallcenterCandidate needs to do a verification of evidences with trade file. All verified trades would be tagged as Pre Trade Confirmation and captured in database. For not found cases, candidate needs t...
recatabasecallauditconfirmationJob Description- Position- Admin Executive : 1. Handling existing clients queries related to account opening effectively. 2. Regularly update and retrieve data. Also, will be required to maintain ba...
helpdeskoperationstelecallingatacallauditequityserviceentrycommoditytradingofficequalityanalysisprocessingmsexcelqualityprocesscustomerbackExperience- Minimum 1 year Candidates should be capable of doing call audits for different voice process (inbound/outbound/underwriting). Have basic knowledge of quality tools & feedback techniques....
bpoassurancequalitycallcalibirationqualitycontrolbpoqualityanalystsixsigmacallcenterparetoanalysisqualityauditfeedbacktechniquesinternalauditdomesticcallingqatoolsinboundoutboundvoicequalityassuranceanalystcustomercarecallauditvoicesuPlease find the below JD for your reference. JD for Call Audit process: Candidate needs to do a verification of evidences with trade file. All verified trades would be tagged as Pre Trade Confirmat...
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