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| Job Location | Costa Rica (Costa Rica) |
| Education | CS (Company Secretary)BE/ B.Tech (Engineering) |
| Salary | As per Industry Standards |
| Industry | Telecom, IT-Hardware/Networking |
| Functional Area | Operations/Customer Service/Telecalling/Backend |
| EmploymentType | Full-time |
Job Title:Technical Support 2025The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the clients technical products or services by answering questions and solving problems involved in their use.Tech Support, HerediaSupport Channel: Email and ChatCustomer Support Specialist, our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo.We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.Check out this great video from the team: What its like to be a Klaviyo and core values.Requirements:
Keyskills :
technical support problem solving customer assistance product knowledgehtml interpretation networking hardware