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Back Office Executive- LPO (Legal Process Outsourcing)

1.00 to 10.00 Years   Mumbai City, Mira Bhayandar   22 Jul, 2026
Wehire Talent Solutions
Job LocationMumbai City, Mira Bhayandar
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaCustomer Service (International)Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Job Description LPO (TLG)| Voice & Non-Voice ProcessPosition
    • Back Office Executive
    • Non-Attorney Debt Collector
    • Paralegal Support Associate
    Job Type:Full-TimeJob ResponsibilitiesBack Office & Documentation
    • Perform accurate data entry and maintain records.
    • Generate reports and prepare legal documentation.
    • Draft and process documents as per company guidelines.
    • Ensure all documentation is complete, accurate, and submitted within deadlines.
    Client Communication
    • Communicate with clients via calls, emails, and other professional channels.
    • Handle client queries and provide timely updates.
    • Maintain professional relationships while ensuring excellent customer service.
    Debt Collection (Pre-Suit Accounts)
    • Contact customers regarding outstanding balances on pre-suit accounts.
    • Negotiate payment arrangements while adhering to company policies and legal compliance.
    • Maintain detailed records of all collection activities.
    Paralegal Support
    • Assist the legal team with preparing and submitting complaints, suits, affidavits, and other legal documents.
    • Coordinate with attorneys and internal teams to ensure timely processing of legal matters.
    • Maintain confidentiality of legal and client information.
    Eligibility Criteria
    • Minimum Qualification:HSC (12th Pass)
    • Graduates are also eligible.
    • Minimum 1 year of International BPO experience is mandatory.
    • Experience in Fraud Analysis, Skip Tracing, Collections, or similar international BPO processes will be an added advantage.
    • Excellent verbal and written English communication skills.
    • Good typing speed and proficiency in MS Office.
    Openings
    • HR
    • Operations

Keyskills :
data entryclient communicationms officenon voice processemail supportlegal process outsourcingdebt collectiondocumentationvoice processofficeexecutive

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