Customer Relationship Officer

Job Description

You are a Retail Sales Representative at a company that values excellent customer service and meeting sales quotas. Your role involves greeting and directing customers, providing accurate information about products/services, answering customer questions, conducting product comparisons, cross-selling, and staying updated on new products/services. To succeed in this role, you need a positive attitude, strong communication skills, and the ability to promptly resolve customer issues. Qualifications Required:- Proven work experience as a retail sales representative, sales associate, or similar role- Understanding of the retail sales process- Familiarity with consumer behavior principles- Knowledge of inventory stocking procedures- Basic math skills- Track record of achieving sales quotas- Excellent communication skills, capable of building trusting relationships- Ability to perform in fast-paced environments- Flexibility to work various shiftsAbout the Company:FirstCry is Asias largest online shopping portal for kids and baby products with over 90,000 products and more than 9 lakh happy customers. The company, founded in 2010, has experienced rapid growth from 4 members to over 1200 employees. Headquartered in Pune, FirstCry also has a presence in Delhi, Bangalore, and Mumbai. With more than 350 stores opened across various states in India, the company is the second-largest player in offline stores. Salary: 2,00,000 - 2,10,000 /yearExperience: 0 year(s)Deadline: 2026-03-13 23:59:59Other perks: Informal dress code, Health InsuranceSkills required: Retail ManagementLocation: ThaneIf you meet the qualifications and are passionate about providing exceptional customer service in a retail environment, we encourage you to apply for this Retail Sales Representative position. You are a Retail Sales Representative at a company that values excellent customer service and meeting sales quotas. Your role involves greeting and directing customers, providing accurate information about products/services, answering customer questions, conducting product comparisons, cross-selling, and staying updated on new products/services. To succeed in this role, you need a positive attitude, strong communication skills, and the ability to promptly resolve customer issues. Qualifications Required:- Proven work experience as a retail sales representative, sales associate, or similar role- Understanding of the retail sales process- Familiarity with consumer behavior principles- Knowledge of inventory stocking procedures- Basic math skills- Track record of achieving sales quotas- Excellent communication skills, capable of building trusting relationships- Ability to perform in fast-paced environments- Flexibility to work various shiftsAbout the Company:FirstCry is Asias largest online shopping portal for kids and baby products with over 90,000 products and more than 9 lakh happy customers. The company, founded in 2010, has experienced rapid growth from 4 members to over 1200 employees. Headquartered in Pune, FirstCry also has a presence in Delhi, Bangalore, and Mumbai. With more than 350 stores opened across various states in India, the company is the second-largest player in offline stores. Salary: 2,00,000 - 2,10,000 /yearExperience: 0 year(s)Deadline: 2026-03-13 23:59:59Other perks: Informal dress code, Health InsuranceSkills required: Retail ManagementLocation: ThaneIf you meet the qualifications and are passionate about providing exceptional customer service in a retail environment, we encourage you to apply for this Retail Sales Representative position.

Keyskills :
Retail Management