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Customer Relationship Officer - Fresher

Fresher Thane, All India 07 Apr, 2026

Job Location	Thane, All India
Education	Not Mentioned
Salary	Not Disclosed
Industry	Retail
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

You will be responsible for providing excellent customer service and meeting sales quotas by greeting and directing customers, providing accurate information about products and services, answering customer questions, conducting price and feature comparisons, cross-selling products, and staying up-to-date with new products and services. Qualifications required for this role include proven work experience as a retail sales representative or similar role, understanding of the retail sales process, familiarity with consumer behavior principles, knowledge of inventory stocking procedures, basic math skills, track record of achieving sales quotas, excellent communication skills, ability to build trusting relationships, capability to perform in fast-paced environments, and flexibility to work various shifts.FirstCry is Asias largest online shopping portal for kids and baby products with over 90,000 products and more than 9 lakh happy customers. The company has experienced rapid growth since its establishment in 2010, expanding from 4 members to over 1200 employees. Headquartered in Pune, FirstCry also has a presence in Delhi, Bangalore, and Mumbai, and has opened more than 350 stores across various states in India. This growth has positioned FirstCry as the second-largest player in offline stores.Salary: 2,00,000 - 2,10,000 /yearExperience: 0 year(s)Deadline: 2026-03-13 23:59:59Other perks: Informal dress code, Health InsuranceSkills required: Retail ManagementRequirements:- Only candidates from Thane can apply You will be responsible for providing excellent customer service and meeting sales quotas by greeting and directing customers, providing accurate information about products and services, answering customer questions, conducting price and feature comparisons, cross-selling products, and staying up-to-date with new products and services. Qualifications required for this role include proven work experience as a retail sales representative or similar role, understanding of the retail sales process, familiarity with consumer behavior principles, knowledge of inventory stocking procedures, basic math skills, track record of achieving sales quotas, excellent communication skills, ability to build trusting relationships, capability to perform in fast-paced environments, and flexibility to work various shifts.FirstCry is Asias largest online shopping portal for kids and baby products with over 90,000 products and more than 9 lakh happy customers. The company has experienced rapid growth since its establishment in 2010, expanding from 4 members to over 1200 employees. Headquartered in Pune, FirstCry also has a presence in Delhi, Bangalore, and Mumbai, and has opened more than 350 stores across various states in India. This growth has positioned FirstCry as the second-largest player in offline stores.Salary: 2,00,000 - 2,10,000 /yearExperience: 0 year(s)Deadline: 2026-03-13 23:59:59Other perks: Informal dress code, Health InsuranceSkills required: Retail ManagementRequirements:- Only candidates from Thane can apply

Keyskills :
Retail Management

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