Senior Officer & Branch Operations Manager

Job Description

As the leading bank in Asia, DBS Consumer Banking Group is committed to helping customers realize their dreams and ambitions at every life stage. With a full spectrum of financial products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, DBS ensures that the financial solutions provided are tailored to meet the individual needs of each customer.**Key Responsibilities:**- Manage and control all operational functions of the branch with zero errors- Ensure coordination with centralized operations teams to maintain high-quality service and customer satisfaction- Timely receipt and submission of regulatory and other reports by the Branch- Participate in process improvement exercises within branch/cluster- Identify areas for productivity enhancement and cost reduction initiatives- Conduct team meetings internally within Ops and with business teams, circulating minutes to all stakeholders regularly- Fulfill any other job duty and responsibility assigned by the branch Head as needed**Qualifications Required:**- Minimum 4 to 6 years of experience in General Branch Banking Operations, with at least 2 years in a supervisory or managerial role- Graduation degree in any discipline, additional qualifications in Banking/Finance/Law or MBA would be advantageous- Knowledge of all aspects of branch banking and operations, including regulatory and compliance aspects- Strong interpersonal and communication skills to build and enhance customer relations- Leadership and management skills- Sound knowledge of computer systems and ability to work on various software packages for delivering banking products and services- Analytical skillsDBS offers a competitive salary and benefits package, along with a dynamic environment that supports professional development and recognizes achievements. Apply now to join our team and be part of a leading bank in Asia.*Note: Any additional details about the company were not provided in the job description.* As the leading bank in Asia, DBS Consumer Banking Group is committed to helping customers realize their dreams and ambitions at every life stage. With a full spectrum of financial products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, DBS ensures that the financial solutions provided are tailored to meet the individual needs of each customer.**Key Responsibilities:**- Manage and control all operational functions of the branch with zero errors- Ensure coordination with centralized operations teams to maintain high-quality service and customer satisfaction- Timely receipt and submission of regulatory and other reports by the Branch- Participate in process improvement exercises within branch/cluster- Identify areas for productivity enhancement and cost reduction initiatives- Conduct team meetings internally within Ops and with business teams, circulating minutes to all stakeholders regularly- Fulfill any other job duty and responsibility assigned by the branch Head as needed**Qualifications Required:**- Minimum 4 to 6 years of experience in General Branch Banking Operations, with at least 2 years in a supervisory or managerial role- Graduation degree in any discipline, additional qualifications in Banking/Finance/Law or MBA would be advantageous- Knowledge of all aspects of branch banking and operations, including regulatory and compliance aspects- Strong interpersonal and communication skills to build and enhance customer relations- Leadership and management skills- Sound knowledge of computer systems and ability to work on various software packages for delivering banking products and services- Analytical skillsDBS offers a competitive salary and benefits package, along with a dynamic environment that supports professional development and recognizes achievements. Apply now to join our team and be part of a leading bank in Asia.*Note: Any additional details about the company were not provided in the job description.*

Keyskills :
BankingFinanceLawRegulatory ComplianceInterpersonal CommunicationLeadershipManagementAnalytical SkillsGeneral Branch Banking OperationsSupervisoryManagerialMBACustomer Relation