Power Applications Support (Level 2)

Job Description

In this role at Accelleron, you will be responsible for supporting business applications on level 2 within the Central Operations Team. Your main tasks will involve coordinating support requests and incidents, clarifying level 2 incidents, and working closely with the development team for resolution.**Your responsibilities:**- Support for business application support (level 2)- Coordination of support requests & incidents with level 1 and level 3 (developers)- End user Support in English- L2-Analysis of incidents, Triaging for level 3- Fulfillment of Standard Service Request- Master data maintenance, analysis missing master data and clarification with data owner- Coordination and realization of small change request inside the business applications- Working with Microsoft Power Platform (especially with Dataverse and Power Automate)**Your background:**- Proficiency in creating and customizing model-driven Power Apps using the Power Platform or MS Dynamics 365 CE / CRM- Experience with building data models, forms, views within the Power Apps framework- Experience with Power Automate (Flow) and Power BI- Familiarity with other Power Technologies like Canvas Apps, MS Forms, Power pages- Ability to integrate Power Apps with other Microsoft services and third-party systems- Understanding security best practices within the Power Platform- Analytical thinking and a solution-oriented working style- Strong communication skills and enjoyment in dealing with people- English fluently (both written and spoken)**Your Benefits:**- Attractive compensation & benefits- Employee Assistance Program- Global parental leave program- Flexible working modelsAccelleron fosters a diverse and inclusive environment where individual differences are welcomed and celebrated. If you are interested in discovering more about Accelleron, please visit our website at accelleron-industries.com.Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate In this role at Accelleron, you will be responsible for supporting business applications on level 2 within the Central Operations Team. Your main tasks will involve coordinating support requests and incidents, clarifying level 2 incidents, and working closely with the development team for resolution.**Your responsibilities:**- Support for business application support (level 2)- Coordination of support requests & incidents with level 1 and level 3 (developers)- End user Support in English- L2-Analysis of incidents, Triaging for level 3- Fulfillment of Standard Service Request- Master data maintenance, analysis missing master data and clarification with data owner- Coordination and realization of small change request inside the business applications- Working with Microsoft Power Platform (especially with Dataverse and Power Automate)**Your background:**- Proficiency in creating and customizing model-driven Power Apps using the Power Platform or MS Dynamics 365 CE / CRM- Experience with building data models, forms, views within the Power Apps framework- Experience with Power Automate (Flow) and Power BI- Familiarity with other Power Technologies like Canvas Apps, MS Forms, Power pages- Ability to integrate Power Apps with other Microsoft services and third-party systems- Understanding security best practices within the Power Platform- Analytical thinking and a solution-oriented working style- Strong communication skills and enjoyment in dealing with people- English fluently (both written and spoken)**Your Benefits:**- Attractive compensation & benefits- Employee Assistance Program- Global parental leave program- Flexible working modelsAccelleron fosters a diverse and inclusive environment where individual differences are welcomed and celebrated. If you are interested in discovering more about Accelleron, please visit our website at accelleron-industries.com.Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate

Keyskills :
Power BIMS technologyMicrosoft Power PlatformDataversePower AutomateCanvas AppsMS Forms