Strategic Team Manager Inside Sales

Job Description

As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where youll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. Youll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals.Responsibilities:- Lead, coach, and inspire a team of inside sales professionals focused on managing Quills largest, most complex key accounts- Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)- Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities- Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth- Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning- Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts- Foster a collaborative, inclusive culture that champions professional development and empowers talent- Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships- Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes- Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact- Support recruiting, hiring, onboarding, and long-term development of sales talent- Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models- Facilitate evaluations, reviews, and performance plans while maintaining proper documentationRequirements:- Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments- Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling- Demonstrated success in executive-level negotiations and multi-site account planning- Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite- Exceptional communication, coaching, and interpersonal skills- Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations- Track record of fostering a high-engagement, inclusive culture and driving measurable team performance- Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability- Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US- Passion for developing talent, driving enterprise growth, and championing customer success- Bachelors degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)- 7 years of B2B sales experience with a focus on strategic or key account management- 4 years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales- Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts- Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite- Willingness to travel up to 15% nationallyNice-to-haves:- Experience managing key accounts in a multi-vertical or multi-location B2B sales environment- Background in inside sales leadership with demonstrated success in high-value, complex accounts- Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors- Strong background in sales forecasting, territory planning, and strategic account development- Proven success in coaching teams through C-suite engagements and high-stakes negotiations- Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans- Track record of building inclusive, high-engagement team cultures that retain top talent and deliver consistent resultsThis job at Quill offers you an inclusive culture with associate-led Business Resource Groups, flexible PTO (22 days), observed paid holidays (7), online and retail discounts. As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where youll drive sales strategy execution, talent development, an

Keyskills :
LeadershipB2B SalesStrategic SalesCRMSalesforcePower BICommunicationCoachingInterpersonal SkillsTalent DevelopmentSales StrategyNegotiationAccount ManagementMarketingMerchandisingRecruitingOnboardingPerformance ManagementMicrosoft Office