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Front Office Associate

Fresher   Guwahati, Assam   09 Sep, 2025
Hotel Dynasty
Job LocationGuwahati, Assam
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a receptionist at our office, your primary responsibility is to greet and welcome guests upon their arrival. You will be directing visitors to the appropriate person and office, answering, screening, and forwarding incoming phone calls. It is essential to maintain a tidy front desk and ensure timely and accurate customer service.In this role, you will be required to handle complaints and specific customer requests, as well as troubleshoot any emergencies that may arise. Monitoring stock levels and ordering office supplies will also be part of your daily tasks. Ensuring proper mail distribution and adherence to company policies and security requirements are crucial aspects of this position.A key requirement for this role is the ability to work in rotational shifts. The ideal candidate should have a Diploma, with at least 3 years of experience in a hotel setting. Proficiency in English and Hindi is necessary for effective communication with guests and colleagues.This is a full-time, permanent position that requires you to work in person at our office location. The expected start date for this role is 06/10/2025. If you are detail-oriented, customer-focused, and able to handle various responsibilities simultaneously, we encourage you to apply for this exciting opportunity.,

Keyskills :
Customer ServiceComplaint HandlingTroubleshootingMail DistributionIDSStock MonitoringOffice Supplies ManagementCompany Policies Compliance

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