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Inbound Customer Service Executive / US/AUS Based Banking Process

1.00 to 10.00 Years   Navi Mumbai, All India   02 Mar, 2026
Explore360 HR Solutions
Job LocationNavi Mumbai, All India
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Customer Support Executive in a leading BPO/KPO company, your primary responsibility will be to handle customer queries and issues efficiently through voice, email, and chat processes. Your role will involve providing top-notch customer service and support to clients based in the U.S, U.K, and Australia. You will be a part of a dynamic team where fixed shifts and weekends off are provided. Key Responsibilities:- Addressing customer queries and concerns through voice, email, and chat channels- Providing excellent customer service in a timely and professional manner- Handling first bucket collections and customer service processes- Conducting virtual interview rounds for potential candidates- Offering growth opportunities and incentives to team membersQualifications Required:- Minimum qualification of 10th Pass (SSC) and 6 months of experience- Excellent command over English language- Willingness to work in US/UK shifts- Prior experience in international call centers is a plusIf you are looking for a rewarding career in customer support and ready to showcase your excellent communication skills, this role is perfect for you. Join our team and be a part of a leading international call center with opportunities for career advancement and competitive salaries.Please note that we do not charge any fees at any stage of the recruitment process. If this role aligns with your career aspirations, feel free to contact us for further details or to book an interview slot.Regards,Kabir As a Customer Support Executive in a leading BPO/KPO company, your primary responsibility will be to handle customer queries and issues efficiently through voice, email, and chat processes. Your role will involve providing top-notch customer service and support to clients based in the U.S, U.K, and Australia. You will be a part of a dynamic team where fixed shifts and weekends off are provided. Key Responsibilities:- Addressing customer queries and concerns through voice, email, and chat channels- Providing excellent customer service in a timely and professional manner- Handling first bucket collections and customer service processes- Conducting virtual interview rounds for potential candidates- Offering growth opportunities and incentives to team membersQualifications Required:- Minimum qualification of 10th Pass (SSC) and 6 months of experience- Excellent command over English language- Willingness to work in US/UK shifts- Prior experience in international call centers is a plusIf you are looking for a rewarding career in customer support and ready to showcase your excellent communication skills, this role is perfect for you. Join our team and be a part of a leading international call center with opportunities for career advancement and competitive salaries.Please note that we do not charge any fees at any stage of the recruitment process. If this role aligns with your career aspirations, feel free to contact us for further details or to book an interview slot.Regards,Kabir

Keyskills :
Customer SupportVoice ProcessEmail ProcessChat Process

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