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Sr. Team Member End User Support

Fresher Navi Mumbai, All India 03 Apr, 2026

Star Union Dai Ichi Life Insurance Company Limited

Job Location	Navi Mumbai, All India
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As an experienced IT professional with a minimum of 8 years in IT endpoint management and infrastructure support, you will be responsible for the following key aspects:**Role Overview:**You will be expected to showcase your technical expertise by effectively managing 3,000 endpoints across multiple locations. This includes a strong knowledge of endpoint security, patch management, and asset lifecycle management. Hands-on experience with tools like Microsoft Intune, SCCM, Desktop Central, Service Desk, or similar endpoint management solutions will be crucial for seamless operations. Additionally, your exposure to network and server coordination will play a vital role in ensuring smooth endpoint integration.**Key Responsibilities:**- Managing 100 branches and supporting an employee base of 6,000 users.- Ensuring compliance, standardization, and performance monitoring across all endpoints.- Leading a team of 5 or more members, handling task allocation, performance tracking, and timely project delivery.- Demonstrating strong communication, coordination, decision-making, and stakeholder management skills.**Qualifications Required:**- ITIL certification or equivalent process knowledge.- Experience in vendor management and project rollout coordination.In addition to the above roles and responsibilities, if there are any additional details about the company provided in the job description, please share them for a comprehensive understanding of the work environment and culture. As an experienced IT professional with a minimum of 8 years in IT endpoint management and infrastructure support, you will be responsible for the following key aspects:**Role Overview:**You will be expected to showcase your technical expertise by effectively managing 3,000 endpoints across multiple locations. This includes a strong knowledge of endpoint security, patch management, and asset lifecycle management. Hands-on experience with tools like Microsoft Intune, SCCM, Desktop Central, Service Desk, or similar endpoint management solutions will be crucial for seamless operations. Additionally, your exposure to network and server coordination will play a vital role in ensuring smooth endpoint integration.**Key Responsibilities:**- Managing 100 branches and supporting an employee base of 6,000 users.- Ensuring compliance, standardization, and performance monitoring across all endpoints.- Leading a team of 5 or more members, handling task allocation, performance tracking, and timely project delivery.- Demonstrating strong communication, coordination, decision-making, and stakeholder management skills.**Qualifications Required:**- ITIL certification or equivalent process knowledge.- Experience in vendor management and project rollout coordination.In addition to the above roles and responsibilities, if there are any additional details about the company provided in the job description, please share them for a comprehensive understanding of the work environment and culture.

Keyskills :
infrastructure supportendpoint securitypatch managementSCCMService Deskcompliancestandardizationperformance monitoringleadershipmanagementcommunicationcoordinationstakeholder managementvendor managementIT endpoint managementasset lifecycle

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