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Senior HR Team Leader BPO

Fresher Navi Mumbai, All India 07 Apr, 2026

Job Location	Navi Mumbai, All India
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As a Senior HR Team Leader at our company, your role will involve managing HR operations, bulk hiring, employee engagement, and leading the HR team in the BPO / Contact Center industry. Your experience in handling HR teams will be instrumental in driving our companys growth.Key Responsibilities:- Manage and lead the HR team effectively- Conduct bulk hiring for various BPO roles such as Agents, TLs, QA, Trainers, etc.- Collaborate with operations for efficient manpower planning- Implement strategies for employee engagement and retention- Handle disciplinary cases, attendance issues, and PIP management- Ensure smooth HR operations and compliance with policiesExperience Required:- 6 to 10 years of experience in HR- Mandatory experience in the BPO / Contact Center industry- Preferably have prior experience in leading an HR teamLocation: Navi MumbaiIf you are a seasoned HR professional with a background in the BPO / Contact Center industry and are looking for a challenging opportunity to grow your career, please share your CV or refer someone who might be interested. Kindly DM your profile/resume for further consideration. As a Senior HR Team Leader at our company, your role will involve managing HR operations, bulk hiring, employee engagement, and leading the HR team in the BPO / Contact Center industry. Your experience in handling HR teams will be instrumental in driving our companys growth.Key Responsibilities:- Manage and lead the HR team effectively- Conduct bulk hiring for various BPO roles such as Agents, TLs, QA, Trainers, etc.- Collaborate with operations for efficient manpower planning- Implement strategies for employee engagement and retention- Handle disciplinary cases, attendance issues, and PIP management- Ensure smooth HR operations and compliance with policiesExperience Required:- 6 to 10 years of experience in HR- Mandatory experience in the BPO / Contact Center industry- Preferably have prior experience in leading an HR teamLocation: Navi MumbaiIf you are a seasoned HR professional with a background in the BPO / Contact Center industry and are looking for a challenging opportunity to grow your career, please share your CV or refer someone who might be interested. Kindly DM your profile/resume for further consideration.

Keyskills :
HR operationsBulk hiringEmployee engagementManpower planningEmployee retentionAttendance managementHR teams managementDisciplinary cases handling

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