Life Assurance Business Analyst

Job Description

As a Business Analyst, your role involves collaborating with stakeholders to gather and document business requirements for new products, processes, or system enhancements. Specifically, you will focus on new business, bank/partner integration, and customer onboarding processes. Your responsibilities include conducting discussions with user departments to elicit detailed requirements and translating business needs into clear documentation such as user stories, use cases, and process flows.Key Responsibilities:- Conduct requirements gathering sessions with stakeholders from various departments- Translate business needs into actionable documentation- Analyze existing business processes to identify inefficiencies and gaps- Recommend and implement process enhancements for improved efficiency and customer experience- Participate in solution testing and support user acceptance testing- Assist in training users and preparing documentation for new systems- Maintain clear communication with internal teams and external partners- Present findings and recommendations to senior stakeholdersQualifications Required:- Minimum 5 years of experience in insurance- Bachelors degree in business administration, finance, insurance, or related field- Strong analytical and critical thinking skills- Knowledge of life insurance products, underwriting, policy administration, claims, and regulatory compliance- Proficiency in business analysis tools like JIRA, Confluence, and Excel- Familiarity with project management or agile methodologies- Understanding of API integration- Excellent written and verbal communication skills- Familiarity with the customer lifecycle in the insurance domain- Certifications such as CBAP, PMI-PBA, III certifications, or domain-specific credentials are advantageousThis position offers an opportunity to work on challenging projects in the insurance industry and contribute to the improvement of operational processes. As a Business Analyst, your role involves collaborating with stakeholders to gather and document business requirements for new products, processes, or system enhancements. Specifically, you will focus on new business, bank/partner integration, and customer onboarding processes. Your responsibilities include conducting discussions with user departments to elicit detailed requirements and translating business needs into clear documentation such as user stories, use cases, and process flows.Key Responsibilities:- Conduct requirements gathering sessions with stakeholders from various departments- Translate business needs into actionable documentation- Analyze existing business processes to identify inefficiencies and gaps- Recommend and implement process enhancements for improved efficiency and customer experience- Participate in solution testing and support user acceptance testing- Assist in training users and preparing documentation for new systems- Maintain clear communication with internal teams and external partners- Present findings and recommendations to senior stakeholdersQualifications Required:- Minimum 5 years of experience in insurance- Bachelors degree in business administration, finance, insurance, or related field- Strong analytical and critical thinking skills- Knowledge of life insurance products, underwriting, policy administration, claims, and regulatory compliance- Proficiency in business analysis tools like JIRA, Confluence, and Excel- Familiarity with project management or agile methodologies- Understanding of API integration- Excellent written and verbal communication skills- Familiarity with the customer lifecycle in the insurance domain- Certifications such as CBAP, PMI-PBA, III certifications, or domain-specific credentials are advantageousThis position offers an opportunity to work on challenging projects in the insurance industry and contribute to the improvement of operational processes.

Keyskills :
Requirements GatheringProcess ImprovementTestingAnalytical SkillsCritical ThinkingLife InsuranceUnderwritingClaimsRegulatory ComplianceJIRAConfluenceExcelData AnalysisProject ManagementAgile MethodologiesCommunication SkillsRegulatory Requ