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Job Opening Details back to list Reference Code: RRF005387 Job Title: L1 Engineer -Incident Management Category: 1.Understand the Incident and the diagnostic/resolution actions attem...
networkingroutingtroubleshootingroutersenvironmental impact assessmentvoice mailservice deskservice managementproblem managementincident managementcompatibility testingcisco
Sr Dev/Associate Technical Lead/Lead
About Consilium Software:Founded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement p...
software development life cyclemvcjavacontact centerssql serverjquerylife cyclecustomer relationsbranch officescustomer experience managementsoftware designcrm integrationcontact centercloud computingtechnical supportweb servicescustomer iScope & Responsibilities
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate eConsilium Software Products Road Map
Basic Knowledge of IPT or CUCM and basic Networking. Good communication skills, email communication skill and should be a team Player. Key Skills: IPT & Networking Location: MUM Required Exper...
communication skillsrmgiptcucmbasicemailnetworkingcommunicationIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingJob Opening Details back to list Reference Code: RRF005233 Job Title: Engineer Trainee Category: Cisco IPT / UCCE Infra Key Skills: Java, Cisco IPT Location: PUN Required Experience:...
cisco iptiptjavaucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownEclipseSpring FrameworkHibernate* Understanding of Proactive Alarms and other troubleshooting skills * Good communication and conversation skills in English(Verbal and Written) * Need to handle the ticket flow and customer ...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsrmgipthcsuccecloudemailalarmsmanagementcomponentsJob Opening Details back to list Reference Code: RRF005170 Job Title: L2 UCCE Engineer Category: Resolving customer major problems and queries and attending weekly calls to add...
ownershipstressful situationseasily adaptableemaildocumentationquotecommunication skillssaleshigh degree of initiativepressureprofessional communicationnumeracyprioritize workloadlessverbal communicationcoachingcommunicationucceindependeJob Opening Details back to list Reference Code: RRF005211 Job Title: L2 CVP Engineer Category: Supporting Experience on Cisco UCCE / UCCX IVR appl;ication and environment . Should h...
root cause analysissql serverroot causeknowledge baseproblem solvingweb applicationservice deliverychange managementproblem resolutionperformance metricswritten communicationJob Opening Details back to list Reference Code: RRF005162 Job Title: Engineer Trainee Category: Cisco IPT / UCCE Infra Key Skills: JavaCisco IPT Location: CHN Required Experience: N...
cisco iptiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseICMContact Center ExpressChatOnline SupportWeb BrowsingJob Opening Details back to list Reference Code: RRF005188 Job Title: L1 IPT Engineer Category: L1 level of IPT skill AWS or CC basics will be added an advantage. Key Skills: L1 IPT...
rmgiptemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownChatOnline SupportWeb BrowsingWeb ChatScanEmail ClientsCopiesEmail StrategyJob Opening Details back to list Reference Code: RRF005174 Job Title: L2 UCCE Engineer Category: Resolving customer major problems and queries and attending weekly calls to add...
rmglesscommunicationcoachingverbal communicationsaleshigh degree of initiativequotepressureemailmentoringownershipeasily adaptablestressful situationscommunication skillsnumeracyucceindependenceprofessional communicationdocumentationJob Opening Details back to list Reference Code: RRF005221 Job Title: L1 IPT Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording...
cisco voicesystem designknowledge baseservice deliveryproblem resolutionnetwork deploymentwritten communicationperformance managementtelecom infrastructuresiprmgiptitilvoipucceisdnoemsbasicemailJob Opening Details back to list Reference Code: RRF005118 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designchange managementproblem resolutionnetwork deployment* Duties and Responsibilities - for Incident Manager Role of Contact Center Technology Troubleshoot Cisco PCCE software [ICM CVP] IVR CTI custom reports third-party software and integrated peripheral ...
contact center technologycall flowcall routingcontact centerexternal auditcustom reportschange managemententerprise reportingpreventive maintenanceccesipivrctiacdicmlcmvoipcall centerJob Opening Details back to list Reference Code: RRF005122 Job Title: L2 UCCE Engineer Category: Knowledge of UCCE & PCCE setup/components.Knowledge of IP telephony, CUCM and Voice G...
emailrmgtelephonyip telephonyvoice gatewayuccegatewaylcmlong distanceprimary rate interfacecucmhosted servicesrecordingsip trunkingacdregistrationctiunified messagingJob Opening Details back to list Reference Code: RRF005175 Job Title: L3 UCCE Engineer Category: Resolving customer major problems and queries and attending weekly calls to address t...
iptprioritize workloadsalesownershiplesscoachingmentoringcommunication skillsuccecommunicationemailhigh degree of initiativeindependencermgdocumentationpressurenumeracyverbal communicationquoteeasily adaptableJob Opening Details back to list Reference Code: RRF005006 Job Title: L1 IPT Engineer Category: Good Knowledge in supporting and handling Cisco IPT and Contact center products.Able t...
cisco iptcontact centerrmgiptemailACDWorkforce ManagementCTICall Center DevelopmentIEXIVRAvaya ProductsCOPCCall LoggingIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingJob Opening Details back to list Reference Code: RRF005009 Job Title: L1 UCCE Engineer Category: Willing to learn new and upcoming domain/technology Understanding of Proactive Alarms...
knowledge basechange managementmanagementdocumentationcommunicationtroubleshootingFAQKCSKnowledge EngineeringCertified Knowledge ManagerKnowledge DiscoveryKnowhoweGain
About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, p...
cisco unified communicationscall flowcisco voicefortune 500fortune 100voice portalcustomer caredata servicescontact centervoice gatewayscustomer focusrisk managementproblem solvingsprint planningJob Opening Details back to list Reference Code: RRF004937 Job Title: L1 IPT Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Ala...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsJob Opening Details back to list Reference Code: RRF004941 Job Title: L1 IPT Engineer Category: Knowledge of IPT & UCCE setup.Knowledge of IP telephony CUCM and Voice Gateway. IPT & ...
ip telephonycommunication skillsrmgiptcucmucceemailteamworktelephonycommunicationSIP TrunkingACDPrimary Rate InterfaceJob Opening Details back to list Reference Code: RRF004940 Job Title: L1 IVR Engineer Category: Knowledge of IPT & UCCE setup.Knowledge of IP telephony ,CUCM and Voice Gateway & Basi...
ip telephonySIP TrunkingACDPrimary Rate InterfaceUnified MessagingHosted ServicesJob Opening Details back to list Reference Code: RRF004939 Job Title: Engineer Trainee Category: To serve as the first point of contact for customers seeking technical assistance ove...
health checkticketing toolscustomer servicetechnical supportservice managementtechnical assistancermgbasicemaildesignloggingserversticketingmanagementnetworkingmonitoringanalyticalvalidationBachelors Degree in Telecommunications, Engineering, Computer Science, Management Information Systems or related field, or equivalent experience. Strong working knowledge and Hands on in Cisco UCCE, ...
information systemsdraftingtelecomengineeringtechnologytelecommunicationsengineerWhat Youll Do Cisco Managed Services seeks a Cloud Contact Center Engineer to join a team of extremely hardworking engineers supporting strategic cloud initiatives. This is a superb o...
contact centertime managementmanaged servicesmanagement skillsContact Center EngineerBangalore / Chennai / Delhi No. of Positions Available : 1 Job Responsibilities : ICM is seeking motivated individuals to market our rental products to corporate customers across the city. Attract...
marketingsalesadvertisingmarket researchemailicmCTIOSCost DownUCCEIPCCVaricentFinesseIPCC ExpressTrueCompSRSTCold CallingSales ProcessDirect SalesSales OperationsSales PresentationsJob Opening Details back to list Reference Code: RRF004874 Job Title: Engineer Trainee Category: CVP | Contact Centre Basics Key Skills: Java Location: MUM Required Experience: Not S...
rmgcvpjavaemailCTIOSUCCEFinesseICMIPCCContact Center DesignCUPSTTSUnity ConnectionEclipseSpring FrameworkHibernateJavaServer PagesMavenJUnitJavaServer FacesJob Opening Details back to list Reference Code: RRF004868 Job Title: Engineer Trainee Category: Core Java & CVP & GDF Key Skills: Java Location: CHN Required Experience: Not Specifi...
core javarmgcvpjavaemailServletsSwingsJava Database ConnectivitySpring DIStrutsSun Certified Java ProgrammerSpring MVCJavaServer PagesJ2EE Web ServicesCTIOSUCCEFinesseICMIPCCContact Center DesignJob Title : Welder Job Code : WE01 Date of Posting : 17/ 05/ 2018 Profile : Arc, MIG, TIG, Stick, Flux Cored Arc Qualification : ITI - Welder Experience : 2- 3 Years ,...
arctigmigfluxMQXMIGUCCEUnity ConnectionApollo GDSJabberUIKitBSPPipe WeldingFCAWSMAWPlasma CuttingOrbital WeldingGTAWldspanOxyacetyleneL2 Voice Engineer(UCCE) Pune Full-Time
Job Opening Details back to list Reference Code: RRF004606 Job Title: L1.5 IPT Engineer Category: L1 resource with knowledge in IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCC...
rmgiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseICMContact Center ExpressJob Opening Details back to list Reference Code: RRF004762 Job Title: L2 UCCE Engineer Category: * Hands on Experience with Cisco routing & switching, Cisco voice Devices & Products ...
cisco voicecall managerknowledge baseservice deliverychange managementnetwork deploymenttroubleshooting skillsvoice gatewaysipicmvoipucceslasrootemailJob Opening Details back to list Reference Code: RRF004757 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliveryIncident & change Management supporting Cisco UCCE Contact Center Platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting for call flow changes. Exposure on CISCO IVR Call Studio platform. ...
call flowcontact centerchange managementwritten communicationivrcvpvoipuccetelephonymanagementcommunicationtelecommunicationsCall Flow DesignJob Opening Details back to list Reference Code: RRF004731 Job Title: L2 UCCE Engineer Category: UCCE support experience required. Knowledge and hands-on experieince of CUCM and Voic...
voice gatewaycucmucceemailgatewayUnity ConnectionUCCECall Manager ExpressUnity ExpressContact Center ExpressIPCC ExpressCCVPUnified PresenceSRSTCost DownCTIOSFinesseICMIPCCChatJob Opening Details back to list Reference Code: RRF004760 Job Title: L3 Cisco UCCE Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording p...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voicecall manageripcc expresssystem designknowledge baseproblem solvingservice deliverychange managementproblem resolutionConsilium Software Products Road Map
Scope & Responsibilities
Sr Dev/Associate Technical Lead/Lead
About Consilium Software:Founded in 2007 in Singapore, Consilium Software and our Uni digital customer engagement p...
software development life cyclemvcjavacontact centerssql serverjquerylife cyclecustomer relationsbranch officescustomer experience managementsoftware designcrm integrationcontact centercloud computingtechnical supportweb servicescustomer i
Overall Purpose
This role is a lead technical consultant for Consilium s professional services, primarily in the area of Cisco CCE (Contact Center Enterprise) technologies...
sqlformssalescustomer relationsplsqlstatements of workenvironmental impact assessmentcall routingsales supporttest strategyuser trainingknowledge baseproblem solvingsolution designchange requestscustomer supporttechnical designcorporate eJob Opening Details back to list Reference Code: RRF004723 Job Title: L1 UCCE Engineer Category: L1 resource with knowledge in IPT, UCCE, UCCX, PCCE Key Skills: IPT, UCCE, UCCX, PCCE...
rmgiptucceemailIPCCIPCC ExpressUnity ExpressUCCEUnity ConnectionVoice NetworkingCall Manager ExpressUnified PresenceCost DownCTIOSFinesseJob Opening Details back to list Reference Code: RRF004527 Job Title: L2 UCCE Engineer Category: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recordin...
root cause analysiscall manager expresscisco iptcall flowcisco ipccroot causecisco voiceipcc expresssystem designchange managementproblem resolutionnetwork deploymentJob Opening Details back to list Reference Code: RRF004700 Job Title: Verint Architect Category: Minimum 10+ year experience in Verint WFO products, DPA, and Speech Analytics with go...
life cyclesystems designneeds analysisspeech analyticsbusiness systemswfmrmgacdwfocloudemaildesigntimingtrainingbusinessanalysisanalyticsconsultingavayaverintJob Opening Details back to list Reference Code: RRF004650 Job Title: L2 UCCE Engineer Category: * Willing to learn new and upcoming domain/technology * Understanding of Proactive Al...
cisco voiceknowledge basechange managementcustomer communicationtroubleshooting skillsrmgiptucceemailalarmsmanagementcomponentsdocumentationcommunicationtroubleshootingFAQKCSSr. Account Manager
knowledge based content managament respond to queries from end users interpret rules from specification documents and apply them identify and specify spec issues 2 years of GIS experience experie...
safetyqualitydocumentationrequirementssopgisarceditingSpatial AnalysisSpatial DatabasesESRIArcInfoArcSDECartographyArcGIS ServerWeb MappingGeomaticsMQXMIGUCCE© 2019 Hireejobs All Rights Reserved