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Cluster Head- First Mile Surat

3.00 to 5.00 Years   Surat   04 Mar, 2024
Meesho
Job LocationSurat
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    About The TeamBeing part of Meeshos Fulfilment and Experience (F&E) team as Cluster Head FM -willzip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shapethe experience of the countrys next billion e-Commerce users. We are an eclectic mix of100 professionals with diverse skill sets ranging from running operations/support,supply chain know-how, analytics and the holy grail, first principles problem-solving.At Meesho, were trying to do whats never been done before - taking e-commerce tothe masses. This leaves us with no choice but to completely reimagine logistics from theground up, to cater to our customers price and delivery expectations. That means a hostof zero-to-one projects (takers, anyone ) to build a supply chain to change how folksthink about e-Commerce not just in India, but globally. We are firm believers in fun atwork. With monthly F&E happy hour sessions, informal team outings, and internalvirtual water. cooler chat sessions, theres never a dull moment with us :).About The RoleAs Cluster Head FM, youll own the onboarding and training of partners. Youll also drivekey operational metrics by regularly visiting their facilities in different cities in your area.Youll take complete ownership of processes allotted to you and work with variousstakeholders to achieve team goals. Youll continuously work towards identifying gapsand providing recommendations for improving our processes.What You Will Do Own the onboarding and training of new partners for First Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targetsWhat You Will Need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain Experience in partner onboarding and training in the First Mile and sorting operations Experience in control tower and field operations will be a plus,

Keyskills :
supply chainanalyticslogisticsonboardingtrainingoperationscomplianceoperationssupport

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