Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs

Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales

Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs

IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Software Technical Support

1.00 to 10.00 Years Surat 31 Aug, 2026

Job Location	Surat
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job Description of Software Technical SupportJob Overview:We are looking for a proactive and customer-focused Technical Support Executive to provide software implementation, troubleshooting, and client support for our SaaS-based products. The ideal candidate should have strong communication skills and basic technical knowledge to assist clients effectively.Key Responsibilities:Provide technical support to clients via call, email, and remote sessionsHandle software implementation and client onboardingTroubleshoot technical issues and provide timely resolutionsCoordinate with the development team for bug reporting and issue trackingTrain clients on software features and functionalitiesMaintain support tickets and client recordsEnsure excellent customer satisfaction and service qualityFollow up with clients regarding pending issues and updatesRequired Skills:Good communication and problem-solving skillsBasic understanding of software applications and databasesKnowledge of remote support toolsAbility to understand client requirements and provide solutionsStrong coordination and time management skillsBasic SQL or technical troubleshooting knowledge is a plusPreferred Qualifications:Bachelors degree in IT, Computer Applications, or related fieldExperience in SaaS product support or software implementation preferredPerks:Career growth opportunitiesFriendly and collaborative work environmentPerformance-based incentivesNote:Work From Office onlyOffline Interview ProcessSurat local candidates preferredCompensation: 10,758.79 - 37,538.30 per monthBenefitsHealth insuranceLeave encashmentProvident FundWork Location: In person .

Keyskills :
communication skillssoftware applicationsdatabasesSQLtechnical troubleshootingproblemsolving skills

APPLY NOW