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Department Manager

Fresher   Surat   24 Jul, 2025
Ikamate HR India Pvt Ltd
Job LocationSurat
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job Summary:The Department Manager is responsible for leading and managing a specific section ordepartment within the retail store. This role ensures smooth day-to-day operations, drivessales targets, maintains visual merchandising standards, and delivers a superior customerexperience.Key Responsibilities:Sales & Customer Service.
    • Achieve departmental sales and growth targets.
    • Guide the sales team to deliver exceptional customer service.
    • Handle customer queries and resolve issues promptly.
    Team Management.
    • Supervise and motivate floor staff, including Sales Associates and Cashiers.
    • Schedule shifts and manage staff attendance.
    • Provide on-the-job training and performance feedback.
    Visual Merchandising & Store Presentation.
    • Ensure the department is well-stocked, clean, and visually appealing.
    • Implement and maintain company-approved VM guidelines.
    • Coordinate with the VM team for regular updates and seasonal displays.
    Inventory & Stock Management.
    • Monitor stock levels and manage inventory control.
    • Ensure timely replenishment of merchandise.
    • Conduct regular stock audits and coordinate with the backend team for inward/outward movement.
    Reporting & Compliance.
    • Prepare and share daily/weekly sales reports with the Store Manager.
    • Ensure compliance with company policies, safety standards, and hygiene protocols.
    • Minimize shrinkage and theft through vigilance and adherence to SOPs.
    Candidate Requirements:
    • 12 th Pass / Graduate in any discipline (preferably with a focus on Retail Management or Fashion).
    • 35 years of experience in fashion or lifestyle retail operations.
    • Strong leadership, communication, and problem-solving skills.
    • Good understanding of sales metrics, inventory, and visual merchandising.
    • Ability to work flexible shifts, weekends, and holidays as required.

Keyskills :
department managementsales

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