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Patient Care Executive

1.00 to 3.00 Years   Surat   17 Jan, 2024
Job LocationSurat
EducationNot Mentioned
SalaryRs 50,000 - 2.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaHospital Management / Director
EmploymentTypeFull-time

Job Description

    Profile: Patient Care Executive/ Client Coordinator.Location: Thane, Panaji, Ahmedabad, Rajkot, SuratRoles and Responsibilities:
    • Manage every aspect related to Patients right from the Patients entry into the Clinic, to their exit.
    • Interact with & Counsel Patients.
    • Handle Patients grievances/Complaints/Issues, and escalate it through the right channel, whenever needed.
    • Create, Maintain & Update Patients Database on a regular basis.
    • Efficient Management of Front Desk.
    • Multitask to ensure smooth Clinic Functioning.
    • Handle inbound calls and taking messages, fixing appointments, transferring calls to concerned person.
    • Responsible for Feedback, Review and Reference Collection.
    • Responsible for Bill making.
    • Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep the clinic.
    Working hour: 10 AM To 7 PM.(Mandatory working on weekends, Rotational week off & 6 days working).Kindly note: Personal phones are not allowed during the working hour.

Keyskills :
patient careclient relationship management

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