hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Advisor Voice (RCC) ( 82841607 )

1.00 to 2.00 Years   Ahmedabad (Gujarat)   18 May, 2025
Reliance Jio Infocomm Limited
Job LocationAhmedabad (Gujarat)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Posted Date:15 May 2025Function/Business Area:Customer ServiceLocation:Ahmedabad 6 - VastrapurJob Responsibilities:

  1. Manage all customer interactions as rostered within parameters
  2. Demonstrate ownership on calls when contacted by customer
  3. Respond to all customers in appropriate tone and language
  4. Offer a solution-based approach for all customer interactions
  5. Educate the customer at every given possible opportunity
  6. Ensure updation of product, system, process and policy knowledge
  7. Adhere to rostered timing, scheduled shifts and activities
  8. Capture customer details and data relevant to the call or service
  9. Resolve customer queries within agreed timelines
  10. Manage outbound campaigns as per business requirement
  11. Increase, develop and retain customer base through relationship building and service
  12. Follow all contact center policies, procedures, code of conduct and legislative requirements
Education Requirement:102 / Graduation degree in any disciplineExperience Requirement:6 months - 2 years (Minimum 6 months experience in BPO is mandatory)Skills & Competencies:
  1. Speak local language
  2. Basic computer knowledge
  3. Problem solving skills
  4. Customer focus
  5. Technical orientation
  6. Attention to detail
  7. Service mindset
Please update your profile and upload resume to applyLocation Map: Ahmedabad 6 - Vastrapur

Keyskills :
customer focus problem solving technical orientation service mindset attention to detailbpo customer service customer queries contact center

APPLY NOW

Advisor Voice (RCC) ( 82841607 ) Related Jobs

© 2019 Hireejobs All Rights Reserved